AI Chatbot Development Service

Achieve proven set of efficiencies with Master of Code’s enterprise grade AI Chatbot Development Services. Automate internal business processes through AI facilitated communications and decision making. Or revolutionize customer interactions for deeper engagement and conversions.

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Our AI Chatbot Services Include

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    Chatbot Development Service

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    Chatbot Fine-Tuning and Optimization

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    Chatbot Integration

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    Conversation Design

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    Chatbot Consulting

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    Generative AI Integration in Chatbots

Chatbot Development Service

Chatbot Development Service

Our experienced team of strategists, CX designers and chatbot developers builds AI solutions on best industry platforms as well as from the ground up, tailoring them to suit your business's unique needs and goals. We ensure that the AI chatbot aligns seamlessly with your brand voice and effectively addresses your target audience. The result is the AI solution that works within your business realities.

Chatbot Fine-Tuning and Optimization

Chatbot Fine-Tuning and Optimization

We believe in continuous improvement to provide the best-suited AI chatbot experience. Our conversation designers, AI Trainers, and chatbot developers regularly fine-tune the chatbot's algorithms and functionalities based on user interactions and feedback, ensuring that it consistently evolves and provides accurate responses.

Chatbot Integration

Chatbot Integration

To maximize the impact of your chatbot, we integrate it across your preferred platforms, applications, and databases. Whether it's your website, mobile app, social media channels, or internal systems, like CRM or knowledge base, our AI chatbots will smoothly fit into your existing ecosystem to provide a cohesive and efficient user experience.

Conversation Design

Conversation Design

User experience is at the core of chatbot design. Our Conversation Design experts create intuitive and user-friendly interfaces that engage users naturally, making interactions with the AI chatbot smooth and enjoyable. Our proprietary methodology is built on 7+ years of experience in the field. Building beautifully crafted conversation design experiences that solve business and user questions is a skill that we also teach others.

Chatbot Consulting

Chatbot Consulting

Our experienced team of strategists, CX designers and chatbot developers builds AI solutions on best industry platforms as well as from the ground up, tailoring them to suit your business's unique needs and goals. We ensure that the AI chatbot aligns seamlessly with your brand voice and effectively addresses your target audience. The result is the AI solution that works within your business realities. 

Generative AI Integration in Chatbots

Generative AI Integration in Chatbots

We integrate Generative AI into existing chatbot solutions to provide more authentic, engaging, and personalized conversations, based on previous interactions. Our chatbot consultancy team will provide recommendations for integrating the ChatGPT solution or choosing another Language Model (LLM) that suits your business needs.

Use Cases for Artificial Intelligence Сhatbot

  • Customer support

    • FAQ Automation
    • 24/7 Live Chat
    • Complaint Resolution
    • Product Support
    • Order Status Tracking
    • Return and Refund Chatbots
    • Escalation Chatbots
  • Business process automation

    • Knowledge Base Integration
    • Appointment Scheduling
    • Notification Chatbots
    • Automated Billing and Invoicing
    • Inventory Management
    • Employee Onboarding
    View More
  • Conversational commerce

    • Lead Generation
    • Upselling and Cross-Selling
    • Promotion and Advertising
    • Customer Engagement
    • Survey and Feedback
    • Content Distribution
    • Personalized Marketing Campaigns
    • Customer Retention

Our AI-Powered Chatbots Solutions applicable for the following industries

Custom Developed AI Chatbot Capabilities

Conversational Understanding

With the integration of advanced Context Awareness and Intent Recognition technologies, our chatbots can retain context from previous interactions and accurately identify user intent, enabling them to engage in more coherent and relevant conversations with users. This empowers our chatbots to provide personalized and efficient support, delivering a seamless user experience and enhancing overall customer satisfaction.

Rich Media Support

Our chatbots for business are capable of handling various media types, including images, videos, and documents, enriching the user experience and enabling interactive and visually engaging conversations. This capability allows to seamlessly share and receive media content, making interactions more dynamic and effective in conveying information to users.

Multi-platform Accessibility

Our custom chatbot is designed to operate seamlessly across different platforms, including AI chatbot for websites, messaging apps, and mobile devices. This capability ensures that users can access and interact with our chatbot wherever they prefer, providing a consistent and convenient experience for all users regardless of their chosen platform. 

Data Privacy and Security

As an experienced AI chatbot development company, we implement industry-leading encryption and comply with data protection regulations, including GDPR and HIPPA, creating a safe and trustworthy environment for users to interact with our chatbot, instilling confidence in their data privacy and fostering a positive user experience.

Multilingual Support

Our chatbots are equipped to communicate fluently in multiple languages, catering to a diverse global audience. This feature allows users from different language backgrounds to interact with our ai powered chatbot in their preferred language, creating a more inclusive and accessible user experience for users worldwide.

Chatbot Integration

Our artificial intelligence chatbot seamlessly integrates with various systems and APIs, enabling it to fetch real-time data, perform specific actions, and provide users with up-to-date information and personalized responses. This capability enhances the chatbot's functionality, making it a powerful tool for streamlining processes and delivering a seamless and efficient user experience across different platforms and applications.

Benefits of Custom AI Chatbot Development

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Advanced Functionality

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Comprehensive Support and Maintenance

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Scalability and Flexibility

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Integration with Existing Systems

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Brand Alignment

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Tailored to Business Needs

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Customer-Centric Approach

Our Features AI powered chatbot solutions

See how businesses similar to yours are growing with our AI chatbot development services.

Why Us?

Master of Code is a chatbot development company that collaborates with global industry leaders to create cutting-edge apps, chat & voice-based Conversational AI experiences across various communication channels.

Our chatbot development projects are tailored to each client's needs, with dedicated conversation designers and AI Trainers ensuring effective and engaging interactions. By leveraging data-driven insights, our chatbot experience designs prioritize addressing and resolving customer pain points through automation, leading to reduced agent overhead costs and enhanced customer satisfaction.

We create AI chatbot services across channels

  • icon Google RCS
  • icon Apple Business Chat
  • icon Messenger
  • icon Slack
  • icon WhatsApp
  • icon Web and mobile chat
  • icon SMS
  • icon Service
    Desk

Call Centres and Voice Platforms

  • icon Genesys
  • icon Vonage
  • icon Twillio

Our Partners

Testimonials

Chatbot Development for Tom Ford Beauty

The Project

  • developmentSocial Media Marketing
  • check$10,000 to $49,999
  • calendarNov. 2019 - Jan. 2020

project summary

Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.

5.0

Quality

5.0

Shedule

5.0

Cost

5.0

Willing to Refer

5.0

The Review

"It was such a pleasure working with them."

Feedback summary

As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.

The reviewer

Media & Consumer Engagement Manager, Tom Ford Beauty

user_iconAxelle Basso Bondini
  • servicesBeauty & Cosmetics
  • mapNew York City, New York
  • employee5,001-10,000 Employees
  • phoneOnline Reviewquestion_mark
  • verifiedVerified
clutch
Read Full Review

Facebook Chatbot Development for Beauty Line

The Project

  • developmentCustom Software Development
  • check$50,000 to $199,999
  • calendarJan. 2017 - Ongoing

project summary

Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.

5.0

Quality

5.0

Shedule

5.0

Cost

5.0

Willing to Refer

5.0

The Review

“...the chatbot increased online bookings by 50%.”

Feedback summary

Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.

The reviewer

Assistant Manager of Consumer Engagement, Beauty Supply Company

user_iconAnonymous
  • servicesConsumer Products
  • mapMinneapolis, Minnesota
  • employee1,001-5,000 Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
Read Full Review

Chatbot Development for Global Travel Company

The Project

  • developmentCustom Software Development
  • check$10,000 to $49,999
  • calendarNov. 2018 - Feb. 2019

project summary

Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple global markets.

5.0

Quality

5.0

Shedule

5.0

Cost

5.0

Willing to Refer

5.0

The Review

“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”

Feedback summary

The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated seamlessly.

The reviewer

VP of Digital Marketing, Luxury Escapes

user_iconMatt Meisner
  • servicesHospitality & leisure
  • mapAustin, Texas
  • employee201-500 Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
Read Full Review

Facebook Messenger Chatbot for Digital Media Agency

The Project

  • developmentCustom Software Development
  • check$10,000 to $49,999
  • calendarApr. 2019 - June 2020

project summary

Master of Code Global developed a Facebook messenger chatbot for a digital marketing agency. Services included outlining a strategy and executing a path toward developing and launching the bot.

5.0

Quality

5.0

Shedule

5.0

Cost

5.0

Willing to Refer

4.0

The Review

“I think they’re masters in the space of Messenger and development.”

Feedback summary

Master of Code Global proved to be highly proficient and easygoing partners. They were accommodating of the client’s fast-paced schedule. Their professionalism and comradery added value to the engagement.

The reviewer

Brand Director, Digital Media Agency

user_iconAnonymous
  • servicesAdvertising & marketing
  • mapNew York City, New York
  • employee501-1,000 Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
Read Full Review

Conversational Design Consulting for Large Beauty Retail Company

The Project

  • developmentDigital Strategy
  • check$50,000 to $199,999
  • calendarOct. 2019 - May 2020

project summary

Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversational design.

5.0

Quality

5.0

Shedule

4.5

Cost

5.0

Willing to Refer

5.0

The Review

“Their experience really helped with our engagement. We now know how to support a channel like this.”

Feedback summary

Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.

The reviewer

Sr. Manager Digital Experience, Beauty Company

user_iconAnonymous
  • services Retail
  • mapBolingbrook, Illinois
  • employee10,001+ Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
Read Full Review

Facebook Chatbot for Cosmetics Company

The Project

  • developmentCustom Software Development
  • checkConfidential
  • calendarJune 2017 - Jan. 2020

project summary

Master of Code Global constructed a chatbot for a cosmetics company’s Facebook page. Testing the bot regularly, they continue to ideate on the product, coming up with ideas to make it more robust.

5.0

Quality

5.0

Shedule

5.0

Cost

4.0

Willing to Refer

5.0

The Review

“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”

Feedback summary

The final product succeeded in encouraging consumer engagement, achieving a 100% customer response rate after its launch. The team was proactive in communicating with the partner about concerns and problems as they arose. They were clear and straightforward with their updates.

The reviewer

Marketing Associate, Cosmetics Company

user_iconAnonymous
  • services Consumer Products
  • mapNew York City, New York
  • employee10,001+ Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
Read Full Review

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