SMS Chatbots That Connect and Convert
Transform basic text messaging into a powerful business tool to reach a wider audience. Our SMS chatbots create personalized, two-way conversations that meet customers where they are, driving engagement and tangible results.
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67%
of shoppers consider communication with retailers via SMS as very useful
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50%
of mobile users want to interact with businesses via this channel
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90%
of people text daily and most check their messages approximately 10 times a day
Key Benefits of AI SMS Chatbots for Business
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Round-the-clock Availability
Automated text conversations offer continuous support, addressing customer queries and concerns promptly, even outside regular business hours. This cultivates a sense of accessibility and responsiveness, enhancing overall satisfaction.
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Scalability and Cost-Efficiency
Capable of handling a high volume of interactions simultaneously, these digital assistants reduce the need for extensive human staffing. Such a flexibility leads to significant cost savings while maintaining high productivity.
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Tailored Experiences
By leveraging consumer data and AI, SMS chatbots deliver well-customized experiences, offering relevant product recommendations, promotions, and assistance. This fosters stronger relationships with your clients, driving repeat purchases.
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Accelerated Conversions
Proactively engaging potential customers, these bots qualify leads efficiently and guide them through the sales funnel. Intelligent automation impacts the sales cycle and boosts conversion rates.
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Data-Driven Decisions
Gathering feedback and preferences through interactive dialogues, conversational SMS solutions provide actionable information. Businesses can leverage these insights to refine offerings and improve customer experiences.
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Focused In-House Teams
Automating routine tasks such as appointment scheduling, order updates, and FAQs frees up human agents to concentrate on complex issues and strategic initiatives. This optimizes resource allocation and elevates performance.
A Glimpse into Our Expertise
Telecom
AI Agent
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10X
accelerated chatbot tuning
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25+%
precision scores increase
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80%
reduction in intent creati
Improving AI assistant with road mapping, prioritizing use cases, and NLU design to meet containment and engagement targets.
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Dr. Oetker
Chatbot
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Engaging virtual assistant
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Authorized contest entry
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AR filters on Instagram for more fun
Giuseppe Virtual Assistant on Messenger promoting the Easy Pizzi product and driving engagement for their contest.
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Telecom
Assistant
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45%
AutoPay containment rate
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73%
Netflix containment rate
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1.1М+
conversations engaged
An AI-powered virtual assistant that handles over 40 customer service tasks, including bill payments and device upgrades.
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Self-Service
Bot
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120K
average weekly users
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80%
containment rate of stream
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+46%
improvement in subscribes
We created a friendly, guided conversational experience that allows users to self-serve and get immediate answers to their pressing concerns
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How to Transform Your Processes with Conversational SMS
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Hyper-Personalized Customer Interactions
Imagine a chatbot that remembers your buyers’ names, their past purchases, and even their favorite products. Our SMS integration services can help you build such a tool to create targeted, meaningful connections, based on individual behavior and preferences.
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Effortless Lead Qualification & Nurturing
Rethink your prospect generation process. With advanced chatbots you can effortlessly engage potential customers in automated dialogues, gathering information, qualifying leads, and guiding them through the sales funnel. This targeted nurturing increases conversions dramatically.
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Budget-Friendly Marketing & Sales Automation
Say goodbye to manual, time-consuming tasks. Successful implementation of SMS bots helps automate routine advertising and sales activities like scheduling, sending promotions, and following up with leads. This frees up your team, optimizes resources, and boosts your ROI.
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Proactive Outreach & Engagement
Keep your customers entertained and well-informed. You can embrace the power of the SMS channel to send timely reminders, personalized offers, and relevant updates. By taking a proactive approach, your brand strengthens relationships, increases brand loyalty, and drives repeat business.
Celebrating Shared Achievements
Social Media Marketing
$10,000 to $49,999
Nov. 2019 - Jan. 2020
Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.
Axelle Basso Bondini
Beauty & Cosmetics
New York City, New York
5,001-10,000 Employees
Online Review
Verified
- Services Custom Software Development
- $50,000 to $199,999
- Jan. 2017 - Ongoing
Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0“...the chatbot increased online bookings by 50%.”Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.
Anonymous
- Consumer Products
- Minneapolis, Minnesota
- 1,001-5,000 Employees
- Phone Interview
- Verified
- Custom Software Development
- $10,000 to $49,999
- Project length Apr. 2019 - June 2020
Master of Code Global developed a Facebook messenger chatbot for a digital marketing agency. Services included outlining a strategy and executing a path toward developing and launching the bot.
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
4.0“I think they’re masters in the space of Messenger and development.”Master of Code Global proved to be highly proficient and easygoing partners. They were accommodating of the client’s fast-paced schedule. Their professionalism and comradery added value to the engagement.
Anonymous
- Advertising & marketing
- New York City, New York
- 501-1,000 Employees
- Phone Interview
- Verified
