- Conversation Design
- Ecommerce & Retail
- Finance & Banking
- Healthcare
- Voice Assistants
Blog
Connecting the Dots (Part2). Call Center Experience with Voice agent: Challenges, Use Cases and Case Study
A look at the top challenges with Voice agents, and how best to face them. Use Cases and Case Study of Voice bot for Call Center.
Connecting the Dots (Part1). Call Center Automation using AI-Powered Chatbot
How to automate your Call Center within Conversational AI solutions: platforms and channels overview, benefits, and customer use cases.
Using a Conversational AI chatbot expertise to #StandwithUkraine
Master of Code created several Conversational AI chatbots and launched IT hackathon to help Ukrainian refugees.
It’s 2022 – Time to Level up your Conversational AI Experiences
Conversational AI trends and best practices for enterprises in 2022 to improve customer engagement, and add value.
The Role of Customer Journey Mapping in Conversational AI
Mapping the journey with Conversational AI to understand how customers interact with various touchpoints within their customer-facing channels.
Quantitative Breakdown of Voice Assistants’ ROI for Modern Enterprises
Enterprises that leverage Voice Technology has a significant advantage at enhancing customer engagement and driving sales.
Exploring the Transformational Potential of Voice Assistants Within an Enterprise
Check out the top ways enterprises can leverage Voice Assistants to add more value to the customer experience.
