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Read blogpost by
  • 18 May 2022
  • Kelly Cassidy

Connecting the Dots (Part2). Call Center Experience with Voice agent: Challenges, Use Cases and Case Study

A look at the top challenges with Voice agents, and how best to face them. Use Cases and Case Study of Voice bot for Call Center.
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Read blogpost by
  • 12 May 2022
  • Kelly Cassidy

Connecting the Dots (Part1). Call Center Automation using AI-Powered Chatbot

How to automate your Call Center within Conversational AI solutions: platforms and channels overview, benefits, and customer use cases.
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Read blogpost by
  • 03 May 2022
  • MOC

Using a Conversational AI chatbot expertise to #StandwithUkraine

Master of Code created several Conversational AI chatbots and launched IT hackathon to help Ukrainian refugees.
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Read blogpost by
  • 01 Mar 2022
  • Parus Sheopuri

It’s 2022 – Time to Level up your Conversational AI Experiences

Conversational AI trends and best practices for enterprises in 2022 to improve customer engagement, and add value.
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Read blogpost by
  • 11 Nov 2021
  • Olivera Bay

The Role of Customer Journey Mapping in Conversational AI

Mapping the journey with Conversational AI to understand how customers interact with various touchpoints within their customer-facing channels.
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Read blogpost by
  • 22 Oct 2021
  • MOC

Quantitative Breakdown of Voice Assistants’ ROI for Modern Enterprises

Enterprises that leverage Voice Technology has a significant advantage at enhancing customer engagement and driving sales.
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  • 12 Oct 2021
  • MOC

Exploring the Transformational Potential of Voice Assistants Within an Enterprise

Check out the top ways enterprises can leverage Voice Assistants to add more value to the customer experience.
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