• Conversation Design
  • Ecommerce & Retail
  • Finance & Banking
  • Healthcare
  • Voice Assistants

Blog

Read blogpost by
  • 11 Nov 2021
  • Olivera Bay

The Role of Customer Journey Mapping in Conversational AI

Mapping the journey with Conversational AI to understand how customers interact with various touchpoints within their customer-facing channels.
Read the article
Read blogpost by
  • 22 Oct 2021
  • MOC

Quantitative Breakdown of Voice Assistants’ ROI for Modern Enterprises

Enterprises that leverage Voice Technology has a significant advantage at enhancing customer engagement and driving sales.
Read the article
Read blogpost by
  • 12 Oct 2021
  • MOC

Exploring the Transformational Potential of Voice Assistants Within an Enterprise

Check out the top ways enterprises can leverage Voice Assistants to add more value to the customer experience.
Read the article
Read blogpost by
  • 24 Sep 2021
  • Maggie Pitt

Ethics in Conversation Design: the Beginning of an Inclusive Conversation

Read the article
Read blogpost by
  • 20 Sep 2021
  • MOC

Voice Assistant Use Cases: Business Implementations of VUIs in 2021

Here are some of the most common Intelligent Voice Assistants Use Case that you can use to grow your business.
Read the article
Read blogpost by
  • 14 Sep 2021
  • Clint McLean

Multimodal Conversation Design Tutorial (Part 2): Best Practices, Use Cases and Future Outlook

Read part 2 of our tutorial on multimodal conversation design to review a common use case and discuss what the future might hold for multimodal conversation design.
Read the article
Read blogpost by
  • 07 Sep 2021
  • Clint McLean

Multimodal Conversation Design Tutorial (Part 1): Overview and Key Elements

Learn how to use Multimodal Conversation Design to contextualize and offer up options to provide users with the best interaction.
Read the article
Blog spinner

MOC’s Virtual Assistant

By chatting to me, you agree

to our Terms of Use

Click “Get Started” to begin conversation