Latest case studies

Retail
Chatbot
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80% average CSAT score
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84% engaged session rate
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~300$ average order value
Apple Messages for Business Bot with Shopify integration as an additional direct-to-consumer (D2C) channel for an electronics company.
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Internal
Chatbot
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Instant support for new employees
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Faster query resolution
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Cut wait times for global clients
Internal communication platform for a Fortune 500 biotechnology enterprise to connect support agents with their supervisors.
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Gen-AI Slack
Chatbot
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Rapid information navigation and access
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Enhanced product understanding among managers
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Optimized workflows and documentation
The company's internal Slack app integrated with OpenAI and the product ecosystem to automate the knowledge base.
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Aveda
Chatbot
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+378% growth in lifetime users
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6,918 bookings in 7 weeks
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7.67x weekly booking increase
Master of Code created the appointment booking Aveda Chatbot, with an additional feature set to connect users to their customer service team
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