Apple Messages for Business
Seamlessly blend AI innovation and personalized communication, transforming every interaction into an opportunity to impress, resolve, and retain. Experience the future of customer service, where each message is a step towards unparalleled consumer loyalty. Elevate your clients’ engagement with Apple Messages for Business (AMB) integration.
The Most Effective Use Cases of Apple Chat for Business
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Boosted Sales with Personalized Experiences
Individual approach is not just a luxury—it’s a necessity. With AMB, your team can initiate tailored conversations with prospects, offering recommendations and exclusive promotions. This direct engagement not only enhances the overall experience but also significantly boosts conversion rates. Turn browsers into buyers through a connection that feels genuine and attentive.
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Simple & Secure Transactions
The ease of purchase is a critical determinant of customer satisfaction and loyalty. Apple Messages for Business simplifies the buying process, enabling shoppers to make secure payments without leaving the conversation. This seamless integration reduces barriers to purchase, mitigating cart abandonment, and bolstering client confidence with the assurance of Apple’s security.
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Efficiently Scheduled Appointments
Securing time spots for client visits, meetings, and other events can often be a tedious back-and-forth process. AMB chatbots streamline this by allowing customers to book appointments directly within the messaging interface. This not only saves time for both sides but also enhances the likelihood of bookings, driving revenue and improving service accessibility.
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Enhanced Team Productivity
By shifting routine inquiries to this powerful messaging channel, companies can significantly reduce their call volumes, freeing up support and sales teams members to concentrate on more complex or revenue-generating tasks. With this approach, businesses optimize workforce productivity and reduce operational costs, leading to a healthier bottom line.
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Automated Interactions
With Apple Business Messaging every user’s action is an opportunity for insight. Track customer conversations, identify trends, and automate answers to common questions. This potential goes beyond just enhancing response times. At the same time, it also provides invaluable data to refine your communication strategy as well as the buyer’s journey. Ensure your business evolves with your consumers’ needs.
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Elevated Conversational Commerce
Engage customers in a dynamic, interactive environment, responding to their inquiries in real-time, and guiding them to the perfect products or services. This level of engagement transforms the buying experience, leading to higher satisfaction and increased sales. Embrace the future of shopping with AI-driven conversational commerce.
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Instant Feedback Collection
Leverage the immediacy of Apple Messages for Business to solicit customer opinions immediately after a service interaction or purchase. Get real-time insights to analyze your performance and address any issues proactively. This prompt approach increases feedback rates and provides you with the ability to timely solve clients’ problems and celebrate successes.
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Integrated Customer Support
Transform your company’s consumer care activities with a comprehensive messaging solution. Offer your clients and prospects instant access to resources, from FAQs and troubleshooting guides to live agent assistance, all within the familiar interface. This integration simplifies the customer journey, resolving issues swiftly and enhancing overall satisfaction.
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Exclusive Updates and Alerts
Keep your customers engaged and informed with personalized plans for tailored updates, promos, and alerts. Whether it’s a special offer, a new product launch, or important account information, deliver it directly through Apple Messages for Business, ensuring your efforts are seen and appreciated. Cherish your clients, shower them with attention, and reap the benefits afterwards.
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Loyalty Program Engagement
Deepen customer relationships with a more involving and client-centric loyalty program. Offer your audience what they need, whether this is shopping convenience, discounts, or round-the-clock assistance. Use AMB chatbots to send exclusive offers, rewards updates, and easy redemption options, making your loyalty plans more accessible and appealing to your consumers.
Our Featured Cases
Burberry
Chatbot
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Enhanced buyer engagement and loyalty
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Increased online sales and revenue generation
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Strengthened brand image and differentiation
Master of Code Global developed a Conversational AI concierge, integrated into Facebook Messenger, for a luxury global brand.
Learn More
Olympic Games Chatbot
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Increased user interaction and satisfaction
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Easy access to up-to-date information on games
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Deeper connections between fans
Master Of Code Global developed a chatbot that enables real-time interactions between fans and their sporting heroes.
Learn More
Aveda
Chatbot
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+378%
growth in lifetime users
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6,918
bookings in 7 weeks
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7.67x
weekly booking increase
Master of Code created the appointment booking Aveda Chatbot, with an additional feature set to connect users to their customer service team
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Retail
Chatbot
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80%
average CSAT score
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84%
engaged session rate
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~300$
average order value
Apple Messages for Business Bot with Shopify integration as an additional direct-to-consumer (D2C) channel for an electronics company.
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Tom Ford
AI Chatbot
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8,000+
users effectively engaged
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2,000+
product clicks on the site
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1
month promo campaign
Master of Code Global helped Tom Ford Beauty engage their audience during the holiday season and generate new leads with an AI chatbot
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What Makes Apple Messages for Business an Effective Channel?
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Apple Pay Integration
Transform your interactions with seamless transactions. This feature not only simplifies the whole process but also boosts conversion rates by providing a secure and familiar payment method directly within the conversation, enhancing customer trust and satisfaction.
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Apple Wallet Accessibility
Elevate your buyer journey by integrating this feature, allowing users to easily access passes, tickets, and loyalty cards without leaving the chat. This integration streamlines interactions, encourages engagement, and offers a cohesive and convenient experience that keeps customers coming back.
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Unmatched Security
With their industry-leading security protocols, Apple Messages for Business offers unparalleled protection for your company and clients. This robust safety framework ensures that every interaction and transaction is secure, building a foundation of trust that is critical for long-term relationships.
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Reliable Authentication
Ensure your audience knows they’re communicating with your authentic business account, thanks to Apple’s verification process. As many still don’t fully trust chatbots, this authentication both enhances security and strengthens brand credibility, giving users confidence in every interaction.
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Rich Links
Enhance your messages with eye-catching links, allowing for a more engaging and informative communication experience. This is how you can attach previews of web content, videos, and other multimedia right within the message, providing a flexible way to share information safely.
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Interactive Messages
From scheduling appointments to making reservations or even conducting polls, interactive messages enable customers to take action directly within the chat. Streamline processes and enhance user satisfaction effortlessly by leveraging the power of interactive messages to provide consumers with a high-level experience.
What Our Clients Say About Collaboration with MOCG
Digital Strategy
$50,000 to $199,999
Oct. 2019 - May 2020
Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversationa
Quality
5.0Schedule
4.5Cost
5.0Willing to Refer
5.0“Their experience really helped with our engagement. We now know how to support a channel like this.”Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.
Anonymous
Retail
Bolingbrook, Illinois
10,001+ Employees
Phone Interview
Verified
- Custom Software Development
- $10,000 to $49,999
- Nov. 2018 - Feb. 2019
Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated
Matt Meisner
- Hospitality & leisure
- Austin, Texas
- 201-500 Employees
- Phone Interview
- Verified
- Social Media Marketing
- $10,000 to $49,999
- Nov. 2019 - Jan. 2020
Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.
Axelle Basso Bondini
- Beauty & Cosmetics
- New York City, New York
- 5,001-10,000 Employees
- Online Review
- Verified
