Chatbot Integration Services

Transform your interaction landscape with AI that understands and responds. With our chatbot integration services, you can get a convenient solution that delivers immediate, intelligent responses to your customers and is meticulously tailored to your current business needs.

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How Can You Integrate Chatbots Into Your Business?

  • Streamline Operations with ERP-Integrated Chatbots

    Enable your ERP systems to automate inquiries, manage orders, and update records through an intelligent digital assistant. This leads to improved operational workflows and reduces the need for manual input, thereby increasing overall efficiency.

  • Boost Reach with SMS-Based Chatbots

    Implement conversational solutions over SMS to directly connect with your customers. The channel is ideal for sending updates, responding to questions, and maintaining engagement through a simple text interface, accessible offline.

  • Automate Backend Operations Efficiently

    Chatbots can seamlessly manage data handling, system checks, and transaction executions. This boosts speed and accuracy, relieving staff from routine tasks and allowing them to focus on strategic activities.

  • Enhance Customer Relationships with CRM-Integrated Bots

    Embed chatbots within CRM platforms such as Salesforce, Zendesk, and Shopify to tailor interactions, track user engagement, and take care of repetitive support duties. Supercharge your team’s productivity and elevate the precision of client relationship management.

  • Engage Socially with Facebook Chatbots

    By integrating bots with your business page, you can effortlessly handle inquiries, schedule services, and promote offers directly via Messenger. This approach leverages Meta’s vast user base to personalize communication and ensure lasting satisfaction.

  • Connect Instantly on WhatsApp

    Enable chatbots for this channel to facilitate real-time communications, issue notifications, and resolve requests swiftly. Leveraging this popular messaging platform can significantly increase your service accessibility and efficiency.

  • Visual Interaction through Instagram Chatbots

    Deploy conversational solutions on Instagram to interact with comments, handle direct messages, and assist with in-app shopping. Provide a fluid and responsive customer care experience right within the platform.

  • Streamline Workplace Communication with Slack Bots

    With this integration, it’s possible to automate task management, set reminders, and retrieve necessary data. Such bots aid in making interactions and collaboration transparent across teams, enhancing the productivity of remote offices.

  • Voice-Activated Solutions with Alexa

    Employ chatbots with Alexa to enable voice-controlled operations and conversations. Users can perform tasks, get information, and control IoT devices effortlessly through simple spoken commands, rendering technology more accessible and interactive.

  • Support Desk Automation

    Chatbots can transform your helpdesk by reimagining ticket handling, providing initial assistance, and escalating complex issues appropriately. This integration allows your support staff to focus on more critical concerns, optimizing their workflow.

Toolset

  • Vertex AI

  • Rasa

  • Open AI

  • LLaMA 2

  • Dialogflow

  • Cohere

  • Azure Cognitive Services

  • AWS Lex

Core Steps of Successful Chatbot Implementation

  • Consulting

    Beginning with comprehensive consulting, we attempt to understand your business needs and goals. Our experts analyze your existing processes and customer interactions to design a bespoke strategy that aligns with your objectives.

  • Development

    Our convenient chatbot development process involves building advanced AI-powered solutions that can handle a wide range of tasks from simple queries to complex transactions, ensuring precision and efficiency in every interaction.

  • Integration

    Specialists at MOCG ensure the solution enhances your tech stack without disrupting ongoing operations. Our chatbot integration services help match the new software with your current IT ecosystem, including CRM, ERP, and other platforms.

  • Staff Training

    At Master of Code Global, we equip your employees with knowledge about essential troubleshooting, daily management, and performance analysis, empowering your team to leverage chatbot technology to its full potential.

Which Industries Can Benefit from Chatbot Integration Services?

Real Results: In-Depth Look at Successful Integrations

Aveda Booking Chatbot

The appointment booking Aveda Chatbot, with an additional feature set to connect users to their customer service team.

Aveda

Luxury Escapes Travel Chatbot

The bot allows users to search deals based on their preferences, book luxurious trips around the world and offered a fun 'Roll the Dice' game.

Luxury Escapes

Customer Self-Service Chatbot for Satellite Radio Provider

A branded customer self-service chatbot, that includes many useful features.

Satellite Radio Provider

Satisfied Clients Speak

Chatbot Development for Global Travel Company
The Project
  • development Custom Software Development
  • check$10,000 to $49,999
  • calendarNov. 2018 - Feb. 2019
project summary

Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review “The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.” Feedback summary

“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated

The reviewer VP of Digital Marketing, Luxury Escapes
user_icon Matt Meisner
  • servicesHospitality & leisure
  • mapAustin, Texas
  • employee201-500 Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW
Chatbot Development for Tom Ford Beauty
The Project
  • development Social Media Marketing
  • check$10,000 to $49,999
  • calendarNov. 2019 - Jan. 2020
project summary

Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review "It was such a pleasure working with them." Feedback summary

"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.

The reviewer Media & Consumer Engagement Manager, Tom Ford Beauty
user_icon Axelle Basso Bondini
  • servicesBeauty & Cosmetics
  • mapNew York City, New York
  • employee5,001-10,000 Employees
  • phoneOnline Reviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW
Facebook Messenger Chatbot for Digital Media Agency
The Project
  • developmentCustom Software Development
  • check$10,000 to $49,999
  • calendarProject length Apr. 2019 - June 2020
project summary

Master of Code Global developed a Facebook messenger chatbot for a digital marketing agency. Services included outlining a strategy and executing a path toward developing and launching the bot.

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

4.0
The Review “I think they’re masters in the space of Messenger and development.” Feedback summary

“I think they’re masters in the space of Messenger and development.”Master of Code Global proved to be highly proficient and easygoing partners. They were accommodating of the client’s fast-paced schedule. Their professionalism and comradery added value to the engagement.

The reviewer Brand Director, Digital Media Agency
user_iconAnonymous
  • servicesAdvertising & marketing
  • mapNew York City, New York
  • employee 501-1,000 Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW

Get Further Insights Into Smooth Chatbot Integration

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