10 Trends That Will Dominate e-Commerce
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Conversational AI for Retail
Revolutionize your customer interactions with exceptional Conversational AI for retail. AI-driven solutions offer personalized and prompt assistance, enhancing client satisfaction levels. Automate responses and tailor recommendations to provide more convenient shopping experiences around the clock.
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80%
of major retailers are testing or planning to adopt AI within 1-2 years
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73%
of retailers believe AI chatbots enhance buyers' satisfaction and foster loyalty
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83%
of shoppers tend to return to retailers who provide personalized recommendations
What Benefits to Expect from Applying Conversational AI in Retail
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Real-Time Tracking
Utilize Conversational AI in retail to provide instant and accurate order status information. With AI bots you can improve business efficiency, resolving logistical uncertainties. As a result, your business will benefit from addressing shipment delays and ensuring smoother supply chain operations and deliveries. Optimize expenses by offering seamless tracking solutions powered by AI.
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24/7 Support
Ensure 24/7 support to customers and boost retention rates with a virtual assistant. Don’t let time zone differences affect your clients getting seamless support around the clock. Mitigate downtime risks by addressing technical issues immediately, ensuring business continuity. Embed Conversational AI in retail to strengthen client relationships.
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Product Recommendation & Availability
Maximize sales with product availability updates and tailored suggestions. By implementing a retail chatbot that provides personalized recommendations, you can increase conversions. Bots also suggest items aligned with demand trends, this way, resolving inventory management challenges. Streamline procurement processes by ensuring the availability of preferred goods consistently.
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Marketing Automation
Increase engagement rates with timely and precise marketing campaigns. Deep data analysis improves ROI and fosters creation of more impactful strategies. Automate your processes to target your audience better and achieve the set marketing goals. Streamline lead nurturing and conversion, improving overall marketing campaign effectiveness.
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Peak Seasons Promotions
Conversational AI services will rev up your sales with compelling holiday promotions and exclusive deals. Maximize your revenue during peak seasons by launching targeted promotions effectively. This way, you can reduce inventory surplus and promote your products strategically. Adopt a virtual assistant to capture online store traffic with festive promos to drive customer spending and loyalty.
Discover Successful Projects and Remarkable Results You Can Get
Check Out What Our Clients Say
Conversational Design Consulting for Large Beauty Retail Co
The Project
Digital Strategy
$50,000 to $199,999
Oct. 2019 - May 2020
Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversationa
5.0
Quality
5.0Schedule
4.5Cost
5.0Willing to Refer
5.0
The Review
“Their experience really helped with our engagement. We now know how to support a channel like this.”
Feedback summary
“Their experience really helped with our engagement. We now know how to support a channel like this.”Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.
The reviewer
Sr. Manager Digital Experience, Beauty Company
Anonymous
Anonymous
Retail
Bolingbrook, Illinois
10,001+ Employees
Phone Interview
Verified
Chatbot Development for Tom Ford Beauty
The Project
- Social Media Marketing
- $10,000 to $49,999
- Nov. 2019 - Jan. 2020
Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
"It was such a pleasure working with them."
Feedback summary
"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.
The reviewer
Media & Consumer Engagement Manager, Tom Ford Beauty
Axelle Basso Bondini
Axelle Basso Bondini
- Beauty & Cosmetics
- New York City, New York
- 5,001-10,000 Employees
- Online Review
- Verified
Facebook Chatbot Development for Beauty Line
The Project
- Services Custom Software Development
- $50,000 to $199,999
- Jan. 2017 - Ongoing
Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
“...the chatbot increased online bookings by 50%.”
Feedback summary
“...the chatbot increased online bookings by 50%.”Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.
The reviewer
Assistant Manager of Consumer Engagement, Beauty Supply Company
Anonymous
Anonymous
- Consumer Products
- Minneapolis, Minnesota
- 1,001-5,000 Employees
- Phone Interview
- Verified
Website Development for Culinary Company
The Project
- Web Development
- $50,000 to $199,999
- June 2021 - Ongoing
A culinary company has partnered with Master of Code Global for website development from scratch and ongoing maintenance. The team is focused on both front- and backend and UX.
5.0
Quality
4.5Schedule
5.0Cost
4.0Willing to Refer
4.5
The Review
"The constant communication, professionalism, resilience, and dedication were remarkably evident."
Feedback summary
"The constant communication, professionalism, resilience, and dedication were remarkably evident."All of the team at Master of Code Global has boasted their hard work, talent, and amiability. They maintain constant communication and professionally manage the workflows. Furthermore, the client is impressed with their excellent project management despite the situation in Ukraine.
The reviewer
CPO, Culinary Company
Anonymous
Anonymous
- Media
- New York City, New York
- 11-50 Employees
- Online Review
- Verified
Facebook Chatbot for Cosmetics Company
The Project
- Custom Software Development
- Project size Confidential
- June 2017 - Jan. 2020
Master of Code Global constructed a chatbot for a cosmetics company’s Facebook page. Testing the bot regularly, they continue to ideate on the product, coming up with ideas to make it more robust.
5.0
Quality
5.0Schedule
5.0Cost
4.0Willing to Refer
5.0
The Review
“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”
Feedback summary
“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”The final product succeeded in encouraging consumer engagement, achieving a 100% customer response rate after its launch. The team was proactive in communicating with the partner about concerns and problems as they arose. They were clear and straightforward with their updates.
The reviewer
Marketing Associate, Cosmetics Company
Anonymous
Anonymous
- Consumer Products
- New York City, New York
- 10,001+ Employees
- Phone Interview
- Verified
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