Impact of Generative AI in Healthcare: Benefits, Use Cases, Limitations

calendar Updated April 22, 2024
Ivan Pohrebniyak
Chief Delivery Officer
Impact of Generative AI in Healthcare: Benefits, Use Cases, Limitations

In 2022, the Generative AI in healthcare was worth $1.07 billion globally. However, it’s expected to go beyond $21.74 billion by 2032.

72% of healthcare leaders said they trust AI to automate administrative tasks, freeing up clinicians to focus on patient care.
Generative AI in healthcare plays a huge role in changing the way we diagnose and treat medical conditions. Enhanced Diagnostics, is one of key facets of this technological revolution.

Technology makes a significant impact on earlier disease detection. It can generate complex medical images with remarkable quality. Yet, Generative AI in the healthcare market extends beyond mere technological advancements.

As per McKinsey, Generative AI can unlock some of unexplored $1 trillion improvement potential in healthcare.

It centers on the idea of collaboration between Generative AI and healthcare professionals. In this collaborative landscape, synergy between human expertise and tech capabilities becomes dominant. How people and AI interact will be a critical factor in harnessing the full potential of this partnership.

Generative AI in Healthcare Statistics

As per Statista, only around 20% of healthcare organizations worldwide had implemented AI models in production as of 2021. At the same time, 98% of organizations either have a strategy in place or are planning to develop one.

Take a look at the statistics from Brain & Company:

  • 75% of health system executives believe that Generative AI can revolutionize the industry. But only 6% have a plan in place to take advantage of it.
  • Top Generative AI uses in healthcare for the next year are charge capture and reconciliation (39%), structuring and analysis of patient data (37%), workflow optimization and automation (36%).
  • Long-term priorities include predictive analytics and risk stratification (44%), clinical decision support tools (41%), diagnostics and treatment recommendations (37%).
  • The main barriers to Generative AI adoption in healthcare are lack of resources (46%), expertise (46%), regulation (33%).

Here are more interesting insights based on the survey:

  • More than 10% of healthcare workers use technology, and half plan to adopt it.
    ChatGPT ranks highest among healthcare professionals for patient inquiries.
  • After reviewing artificial intelligence medical advice, 95% of healthcare professionals changed to a positive perspective.
  • 80% of Americans think artificial intelligence can enhance healthcare quality, cut costs, and boost access.
  • 25% of Americans prefer talking to a chatbot over therapy.
  • A quarter of Americans won’t see a provider refusing to use technology.

Benefits of Using Generative AI in Healthcare

Benefits of Using Generative AI in Healthcare
Benefits of Using Generative AI in Healthcare

It’s hard to deny the benefits of Generative AI in the healthcare industry. They range from appointment scheduling, health monitoring to analysis of vast amounts of patient data. This new technology offers advantages for both patients and healthcare providers.

Speed Drug Discovery. Gen AI can look at lots of information from clinical trials, scientific literature, or other sources. This approach aids in drug discovery, and predicts what works precisely. It makes finding new treatments quicker and more cost-effective.

Cost Saving. Healthcare and pharma companies can save money by using new technology. It predicts when medical equipment needs fixing, preventing unexpected breakdowns. This extends equipment lifespan, avoids costly downtime. It also helps use resources better and make things run more efficiently.

Regulatory Compliance. This technology can help ensure compliance with regulatory requirements and industry standards. This’s vital assistance with documentation. It automates processes like data management and adherence to protocols. Generative AI in healthcare reduces the risk of errors.

Risk Mitigation. Generative AI for healthcare helps identify risks in various areas. It affects patient safety, drug interactions, and adverse events. It accomplishes this by analyzing data and processes. Healthcare providers to take proactive measures to prevent issues before they occur. This approach minimizes the chances of errors. Moreover, it helps businesses protect their reputation.

Resource Allocation. Generative AI applications can examine information about patients. For example, apps can check treatment plans and what resources are available. They use this data to figure out the best way to use resources like staff, equipment, facilities efficiently. This makes healthcare operations run smoother and saves unnecessary costs.

Enhanced Customer Experience. Making appointments and monitoring health are now much easier with new technology. Chatbots together with applications simplify the scheduling process. While proactive analysis of customer data helps enhance health outcomes. This means that patients can more easily manage their appointments. Healthcare providers can better expect and address health needs. This is how Generative AI in healthcare improves customer experience.

Thinking of incorporating Generative AI chatbot? At Master of Code Global, we can seamlessly integrate Generative AI into your current chatbot, train it, and have it ready for you in just two weeks, or build a Conversational solution from scratch.

Request POC

Generative AI Use Cases in Healthcare

Generative AI Use Cases in Healthcare
Generative AI Use Cases in Healthcare

Private Payers

Private payers are facing several challenges. Consumers want more personalized and convenient services from their health insurance providers. These companies are dealing with increased competition, rising healthcare costs. Generative AI in healthcare can be a valuable solution in this context.

It can assist private payers by making their operations more efficient. One way it does this is by summarizing large volumes of data quickly. This automation frees up time for employees and allows them to focus on more complex and personalized patient needs.

Technology helps private payers meet the demands of consumers. They stay competitive, manage costs more effectively while delivering better service.

Provider Relationship Management

Gen AI compares the features and networks of different healthcare plans. The members have access to the most suitable options.

Moreover, it automates standard communications, such as welcome letters, reports, and notifications. This guarantees consistency in communication.

Additionally, Generative AI helps in summarizing gaps in provider directories. It maintains up-to-date information and network accuracy.

It produces detailed reports and observations on provider and vendor performance. All these enhance the quality of care and strengthen partnerships within healthcare.

Pharmaceutical Firms

Generative AI algorithms can analyze huge amounts of data from clinical trials and scientific literature. These sources help identify potential targets for new drugs. Perhaps, it’s the most valuable use case for the pharma industry.

According to Gartner, by 2025, over 30% of new drugs and materials will be discovered using Gen AI, a significant increase from the current zero percentage. Moreover, artificial intelligence has the potential to reduce drug discovery costs by up to 70%, according to Insider Intelligence.

The use of this technology can speed up the development of new drugs. Applications can narrow down the pool of potential compounds. That’s why researchers can focus their efforts on the most promising candidates, saving time and resources. This accelerated process can bring new treatments to the market faster.

Insilico Medicine made history by leading the path to the first Phase II trials for a Generative AI-developed drug. They used Chemistry42, the Generative AI chemistry engine. That was designed to discover novel lead-like structures.

Based on Chemistry42, scientists selected 79 molecules to synthesize. They took the 55th molecule. It demonstrated promise in improving fibrosis and good safety profile in mouse models.

The company’s treatment for idiopathic pulmonary fibrosis achieved Orphan Drug Designation from a regulatory agency. The preclinical phase took a swift 30 months, which is much faster than the typical timeline for new treatments.

Absci Corporation uses deep learning, artificial intelligence, and synthetic biology to broaden the therapeutic abilities of proteins. The company recently uncovered the creation of machine learning (ML) models made to design and enhance and improve therapeutic antibodies.

Collaboration between Caltech and Absci aims to create a better HIV therapeutic vaccination. One that both treats and protects against infection from different HIV-1 strains. They want to combine biotech and research expertise in fields such as immunology, protein design, with Gen AI.

Medtech Service

Generative AI and the healthcare industry could be a perfect match for creating patient-centered devices. Companies can choose Conversational AI services that assist with predictive maintenance and repairs. In this way, the devices remain reliable and efficient for patient care.

Let Master of Code Global help transform your business with Generative AI. Our experienced team can assist in building Generative AI features. Whether it’s for your existing Conversational AI platform or chatbot.

Generative AI capabilities can analyze data from medical equipment. So, they predict potential failures before they actually occur. This helps hospitals plan when to fix them, so they don’t stop working unexpectedly. It minimizes equipment downtime and ensures that patients receive continuous care.

Platforms or chatbots can analyze usage patterns and historical maintenance data. It will help to identify patterns and indicators of potential failures. They notify healthcare providers about future maintenance or potential malfunctions.

This allows facilities to schedule maintenance or replace components in advance. It’s always better to take preventive measures.

DiagnaMed is a Generative AI healthcare company. They leverage their tool to power CERVAI™, a brain health AI platform.

The tool includes a novel electroencephalogram headset as well as a machine-learning model. It combines branded software with incorporated and standardized data recording protocols. Now, medical staff can check measurements and a brain health score with the Brain Health Assessment tool. Future versions of CERVAI™ will combine OpenAI’s GPT platform.

Specialists and Clinics Search

Sometimes it’s a tough decision to choose a family doctor, dentist, or another specialist. The application of Generative AI in healthcare can help in finding providers. It constantly updates and gives relevant information. The system would display providers who are accepting new patients.

Clients could address the system and input their preferred parameters. These could include features like choosing location, specialty, provider gender, languages.

The AI healthcare chatbot would compile a list of healthcare providers that meet the specified criteria. Clients can browse the list and get necessary details about each provider. For example, this information could include details about qualifications, patient reviews, and clinic contact information.

Clients can easily access the wait times for walk-in clinics in their vicinity. It gives the possibility to locate the nearest clinic with the shortest wait time. Additionally, it could have an option to tune the search by including only “in-network providers,” checking compliance with insurance coverage.

Finding clinics with these applications saves time and effort when searching for specialists. This Generative AI use case in healthcare aims to enhance accessibility and convenience of services.

Prescription Summary and OTC Assistance

Generative AI users can ask about non-prescription drugs available over the counter and check their possible interactions with their prescription medications. If someone is taking medication for a chronic condition and is thinking about taking an OTC pain reliever, they can consult the chatbot. It will provide information on the possible effects. As well, it will highlight the risks and interactions between OTC drug and prescription medication.

Instead of reading long instructions, people can have a chat and get a short summary of their prescription medication. For instance, a patient can ask the chatbot about the benefits of a specific drug, its potential side effects, and the correct way to take it.

The bot would respond and show the main benefits of medication in simple terms. It would describe common side effects to be aware of and emphasize any important precautions. The chatbot would provide clear instructions on how to take medication. The summary could include dosage information and any specific guidelines.

Generative AI in healthcare helps customers get essential information without feeling overwhelmed by medical jargon or long explanations.

Future of Generative AI in Healthcare

The future of Generative AI in healthcare holds great promise. It could impact various aspects of the industry: diagnosis, treatment, drug discovery, patient care.

With continued advancements, Generative AI will aid in early disease detection and personalized treatment plans. It makes healthcare more accessible and efficient.

Enhanced Diagnostics. In the future, Generative AI in healthcare will make diagnoses better. This will help to make more precise and timely assessments of different medical conditions. It can create detailed medical images that find diseases very accurately. It could lead to earlier disease detection and personalized treatment plans.

Partnership with Humans. Future of this new technology is about creating partnerships between Generative AI and healthcare experts. This means that how people and artificial intelligence interact will be important to make the most of what each can do.

Various Data Types. Trends in Generative AI in healthcare are all about trying out different ways of doing things. You can use not only pictures or text; Gen AI applications can generate various types of data. These could include genetics, doctors’ notes, pictures, and sensor data, all together.

Continuous learning. Both Generative AI and healthcare are evolving rapidly. So, AI systems need to learn and adapt to remain current with the changing healthcare field. In artificial intelligence in the future, Gen AI models will probably use methods for continual learning, so they can keep getting better and more useful over time.

Applications of Generative AI in Healthcare

Step 1. The first step for businesses deciding to integrate Generative AI into their company is to find out how this technology can best benefit them. We have talked a lot about use cases and benefits of Gen AI, which could help you make a choice.

Step 2. To make the most of Gen AI, having really good and accurate data is essential. That’s why healthcare leaders should consider improving the quality of their data by teaming up with healthcare providers, insurance companies, or tech companies.

Step 3. It’s a good idea to check AI technology stack, which includes applications, models, APIs, and other technical infrastructure. Organizations should figure out where they might need to improve their technology to use large language models on a large scale.

For training Gen AI models, organizations need to ensure they’re working with data in a secure and protected environment.

Step 4. Service company you choose should follow industry standards and regulations for keeping data safe. This ensures that your information remains private, and you feel secure when using their service.

Step 5. It’s important to safeguard private information, which might not have the same level of protection with open-source Generative AI tools. Technology could also potentially use this data to enhance its model training. It’s better to establish rules and regulations that control use of Gen AI within organizations.

Step 6. The last and most essential step is selecting a reliable vendor. The skilled team at Master of Code Global adds a middleware data exchange system to your NLU or NLG system. We can assist you in integrating AI chatbot features into your current Conversational AI platform.

We use various methods to minimize risks. Master of Code Global cares about your brand’s reputation.

Request a Demo

Don’t miss out on the opportunity to see how Generative AI chatbots can revolutionize your customer support and boost your company’s efficiency.


















    By continuing, you're agreeing to the Master of Code
    Terms of Use and
    Privacy Policy and Google’s
    Terms and
    Privacy Policy

    Also Read

    All articles