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    Ebooks and Whitepapers

    11 Jun 2025

    The Agentic Shift—How Enterprises Are Building the Next Wave of Conversational AI with vCons, MCP, and A2A

    A friendly, jargon-free look at the three pillars of next-gen Conversational AI: conversation memory, agent orchestration, and zero-trust security

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    30 Apr 2025

    The Voice AI Playbook for CX Leaders Who Play to Win

    Is Voice AI the Channel You’re Overlooking (But Shouldn’t Be)? Find Out Inside. From real-time routing to intelligent follow-ups, Voice …

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    10 Feb 2025

    Inclusive Chatbot Scorecard: How Accessible Is Your AI?

    Are You Ready for the EU Accessibility Act? Test Your Chatbot Today

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    31 Jan 2025

    Medicine’s Secret Weapon: 7 Mind-Blowing AI Breakthroughs in Pharma

    Can AI help us cure diseases faster? The potential is enormous. Forget slow, expensive drug discovery. Artificial intelligence is supercharging …

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    31 Jan 2025

    The Future of Customer Support is AI: 10+ Stats That Prove It

    Key Insights into the AI-Driven Transformation of Client Care Consumer expectations are soaring, and support teams are struggling to keep …

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    31 Jan 2025

    Your Guide to Generative AI in Pharma: 10+ Must-Know Insights

    Curious About the Impact of AI on Pharma’s Future? Imagine a world where new medicines are developed in a fraction …

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