AI Chatbots for WhatsApp, Slack, Messenger & More
Why force users to switch apps? Meet them where they are—with smarter digital assistants. From Messenger and Slack to WhatsApp and Telegram, we build custom conversational AI solutions that fit your workflows and wow your clients without platform limitations.
Connect on Your Customers’ Favorite Channels
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47%
more productive are teams that use Slack for communication and workflows
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88%
open rate and up to 56% click-through rate for messages sent via Messenger
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70%
of businesses report higher customer satisfaction thanks to WhatsApp usage
Channel-Specific Capabilities and Use Cases
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Slack
It’s designed for internal team communication and works best when connected with your business tools. Its API supports message buttons, forms, workflows, and real-time data sharing. Slack bots work well for:
- Automated onboarding and employee knowledge access
- Lead tracking and campaign performance monitoring
- Customer support with helpdesk or CRM ticket updates
- Task coordination and data logging into project tools
- Calendar and meeting management with reminders
- Employee engagement via surveys and wellness check-ins
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Messenger
Messenger runs on Facebook’s platform and allows structured messages, carousels, and persistent menus. It’s built to interact with users at scale, especially for brands that already operate in the Meta ecosystem. This channel is perfect for:
- Personalized customer journeys with dynamic content
- Marketing campaigns with targeted message blasts
- Instant help with automated FAQ resolution
- Audience insights through user data collection
- Appointment booking and meeting coordination
- Real-time notifications and order status alerts
- Cart recovery for abandoned checkouts
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WhatsApp
It’s designed for private, trusted communication, useful for fast notifications and transactional conversations. Business API enforces consent-driven messaging and verified brand profiles. There are also templates and session-based replies. WhatsApp chatbot is best suited for:
- Smart response flows to assist customers 24/7
- Customized promotions and product updates
- Re-engagement campaigns to boost repeat sales
- Internal workflows like shift planning or IT requests
- Alerts for payments, deliveries, and appointments
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Telegram
Telegram is one of the most open and flexible platforms. It allows bots to function without user opt-in, offers broad API access, and facilitates large-scale broadcast messaging. Popular in fintech, crypto, and community management.
- Instant support and automated ticket handling
- Campaign messaging and interactive content delivery
- eCommerce flows with in-chat ordering and payments
- HR onboarding, feedback, and culture-building tools
- Backend automation via CRM, ERP, and content services
- Financial alerts, banking tools, or investment tracking
Business Value by Messaging Platform
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Slack
Think of Slack as your internal command center. It’s where teams communicate, but also where bots streamline tasks, manage requests, and surface data without switching tabs. For businesses juggling multiple tools, Slack chatbot becomes the glue that holds workflows together, boosts efficiency, and keeps everything moving in real time. From faster issue resolution to smoother onboarding, better task tracking, and lower support load, it quietly levels up your operations.
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Messenger
Want to meet your audience where they already scroll, shop, and share? This channel delivers. With deep Facebook integration, visual-rich interfaces, and native ad-to-chat flows, the Messenger chat solution is perfect for companies looking to scale engagement and convert traffic into action, without asking users to download yet another app. Such an assistant captures leads directly from Facebook Ads, elevates campaign CTRs, and handles customer questions instantly.
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WhatsApp
Few channels match the immediacy and trust of WhatsApp. It’s personal, encrypted, and widely used, especially in high-growth markets. Brands can tap into that intimacy with verified messaging, timely notification, and seamless two-way conversations that feel human, not transactional. The result is faster assistance, higher open rates, stronger loyalty, and effortless re-engagement—all in one sleek, mobile-first channel.
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Telegram
Speed, openness, and control—Telegram offers all three. It’s the go-to for firms that need flexibility: from global communities and fintech alerts to content distribution and bot-powered workflows. With minimum restrictions and powerful APIs, it’s meant for scaling smart, fast interactions. The big win is in reach without friction, automation without limitations, and real-time impact without platform gatekeeping.
Successfully Delivered Solutions by Master of Code Global
Burberry
Chatbot
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Enhanced buyer engagement and loyalty
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Increased online sales and revenue generation
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Strengthened brand image and differentiation
Master of Code Global developed a Conversational AI concierge, integrated into Facebook Messenger, for a luxury global brand.
Learn More
Cancer
Chatbot
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1,500
active users
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75
essential references
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89
cancer types covered
MOCG optimized the chatbot for improved user flow, hassle-free access to indispensable materials, and comprehensive support
Learn More
Gen-AI Slack
Chatbot
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Rapid information navigation and access
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Enhanced product understanding among managers
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Optimized workflows and documentation
The company's internal Slack app integrated with OpenAI and the product ecosystem to automate the knowledge base.
Learn More
UA Anti Spam
Bot
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1 400 000
communities moderated
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17 000
currently active chats
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72%
chats with fraud blockage
Telegram-based chatbot that fights fraudulent messages and strategic information leaks, as well as blocks harmful content.
Learn More
Hear From the Businesses We've Helped
Custom Software Development
$10,000 to $49,999
Nov. 2018 - Feb. 2019
Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated
Matt Meisner
Hospitality & leisure
Austin, Texas
201-500 Employees
Phone Interview
Verified
- Social Media Marketing
- $10,000 to $49,999
- Nov. 2019 - Jan. 2020
Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.
Axelle Basso Bondini
- Beauty & Cosmetics
- New York City, New York
- 5,001-10,000 Employees
- Online Review
- Verified
- Services Custom Software Development
- $50,000 to $199,999
- Jan. 2017 - Ongoing
Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0“...the chatbot increased online bookings by 50%.”Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.
Anonymous
- Consumer Products
- Minneapolis, Minnesota
- 1,001-5,000 Employees
- Phone Interview
- Verified
