Portfolio

• Enhanced agent engagement and performance
• Increased efficiency in support operations
• Proactive identification of customer needs

Master of Code Global developed an internal AI agent and analytical dashboard that ensure more efficient support workflows for Zipify

• Documented bot persona & tone of voice
• Outlined main flows based on the analytical data
• Conversation design workshops from experts

Master of Code Global delivered a comprehensive chatbot audit with a future-ready framework for Generative AI integration

• 8,000+ users effectively engaged
• 2,000+ product clicks on the site
• 1 month promo campaign

Master of Code Global helped Tom Ford Beauty engage their audience during the holiday season and generate new leads with an AI chatbot

• Precise geofence matching
• Substantially reduced reconciliation time
• Scalable and secure agentic solution

We developed a standalone web application with an AI Agent that visualizes data discrepancies for the US energy leader

• 3x Faster diagnostic
• 100% HIPAA compliance
• 300% Projected ROI in 2 years

Master of Code Global is leading the strategic Discovery and POC for a revolutionary AI implementation in healthcare workflows

• +22% Growth in conversion rate
• -17% Lower acquisition cost
• +20% Engagement success rate

A comprehensive Gen AI-powered conversational agent integrated directly into the client's website to improve conversion rates

• Streamlined claims processing
• Reduced risk of non-compliance
• Improved policyholder engagement

Master of Code Global developed a Gen AI-powered virtual assistant to provide instant, compliant answers to diverse insurance queries