Chatbot Consulting Services

Transform your business with our strategic Chatbot Consulting. We offer expert guidance, from analyzing needs to developing bot personas and workflows, ensuring efficient customer engagement and significant ROI. Our tailored solutions turn challenges into opportunities, securing a competitive edge in your industry.

Our AI Chatbot Consulting Capabilities

  • Strategic Chatbot Blueprinting

    Develop a strategy that truly stands out. Our expertise lies in creating a unique result-oriented framework for your conversational agents, focusing on precise audience analysis and effective engagement tactics. This approach not only guarantees meaningful communication but also significantly contributes to achieving your key business metrics and strengthening brand loyalty.

  • AI Bot Development from Scratch

    Begin with a blank slate and watch your chat assistant come to life, perfectly aligned with your commercial objectives. Our chatbot development lifecycle ensures a seamless fit with your company’s workflow. Raise productivity and automate touchpoints with a solution that evolves in parallel with your industry.

  • Chatbot Optimization and Upgrade

    We focus on elevating your bot’s performance by integrating cutting-edge AI technologies. Our experts also polish user interaction scenarios, expand the assistant’s capabilities, and add new features to maintain its relevance. Our goal is to ensure your enterprise chatbot consistently outperforms, adapting to your business growth and market changes.

  • Performance Review and Advanced Bot Analytics

    Uncover the full power of your conversational system with our meticulous examination and comprehensive insights. By deeply analyzing each exchange, we identify critical improvement areas, aligning the bot’s functionality with your specific goals. This process is crucial for refining client experience and boosting conversion rates.

  • Conversation Design and Structure

    Develop conversations that truly connect with your audience. We specialize in designing dialogues that are not only engaging but also align with your brand’s tone and buyer needs. This results in a more natural and effective user interaction, building stronger customer relationships.

  • Education Programs

    Equip your team with in-depth chatbot knowledge through our learning initiatives. Covering strategic planning, deployment, and ongoing management, we empower your staff with the skills to effectively utilize the technology. They will be able to make informed decisions and capitalize on the complete strength of bots in your environment.

Industries We Serve

Service Success Narratives: Client Testimonials

Chatbot Development for Tom Ford Beauty
The Project
  • development Social Media Marketing
  • check$10,000 to $49,999
  • calendarNov. 2019 - Jan. 2020
project summary

Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review "It was such a pleasure working with them." Feedback summary

"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.

The reviewer Media & Consumer Engagement Manager, Tom Ford Beauty
user_icon Axelle Basso Bondini
  • servicesBeauty & Cosmetics
  • mapNew York City, New York
  • employee5,001-10,000 Employees
  • phoneOnline Reviewquestion_mark
  • verifiedVerified
clutch
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Conversational Design Consulting for Large Beauty Retail Co
The Project
  • developmentDigital Strategy
  • check$50,000 to $199,999
  • calendarOct. 2019 - May 2020
project summary

Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversationa

5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0
The Review “Their experience really helped with our engagement. We now know how to support a channel like this.” Feedback summary

“Their experience really helped with our engagement. We now know how to support a channel like this.”Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.

The reviewer Sr. Manager Digital Experience, Beauty Company
user_iconAnonymous
  • servicesRetail
  • mapBolingbrook, Illinois
  • employee10,001+ Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
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Chatbot Development for Global Travel Company
The Project
  • development Custom Software Development
  • check$10,000 to $49,999
  • calendarNov. 2018 - Feb. 2019
project summary

Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review “The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.” Feedback summary

“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated

The reviewer VP of Digital Marketing, Luxury Escapes
user_icon Matt Meisner
  • servicesHospitality & leisure
  • mapAustin, Texas
  • employee201-500 Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
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Facebook Chatbot for Cosmetics Company
The Project
  • developmentCustom Software Development
  • checkProject size Confidential
  • calendarJune 2017 - Jan. 2020
project summary

Master of Code Global constructed a chatbot for a cosmetics company’s Facebook page. Testing the bot regularly, they continue to ideate on the product, coming up with ideas to make it more robust.

5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0
The Review “They managed the vast majority of the project while being clear, straightforward, and transparent with our team.” Feedback summary

“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”The final product succeeded in encouraging consumer engagement, achieving a 100% customer response rate after its launch. The team was proactive in communicating with the partner about concerns and problems as they arose. They were clear and straightforward with their updates.

The reviewer Marketing Associate, Cosmetics Company
user_iconAnonymous
  • servicesConsumer Products
  • mapNew York City, New York
  • employee10,001+ Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
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Chatbot Dev & Contest Support for Marketing Firm
The Project
  • developmentCustom Software Development Mobile App Development
  • check$50,000 to $199,999
  • calendarJan. 2020 - Apr. 2022
project summary

Master of Code Global helped a marketing firm implement an in-platform contest. They developed a chatbot that allowed users to participate in the event and engage with the client.

4.0

Quality

4.0

Schedule

5.0

Cost

4.0

Willing to Refer

4.0
The Review "They were able to address our questions and concerns quickly." Feedback summary

"They were able to address our questions and concerns quickly."Master of Code Global’s support was integral in the successful implementation of the contest, receiving positive feedback from the client. They were attentive and responsive throughout the process. Their detailed data reports were impressive.

The reviewer Account Manager, Marketing Firm
user_iconAnonymous
  • servicesAdvertising & marketing
  • mapToronto, Ontario
  • employee501-1,000 Employees
  • phoneOnline Reviewquestion_mark
  • verifiedVerified
clutch
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Facebook Chatbot Development for Beauty Line
The Project
  • developmentServices Custom Software Development
  • check$50,000 to $199,999
  • calendarJan. 2017 - Ongoing
project summary

Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review “...the chatbot increased online bookings by 50%.” Feedback summary

“...the chatbot increased online bookings by 50%.”Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.

The reviewer Assistant Manager of Consumer Engagement, Beauty Supply Company
user_iconAnonymous
  • servicesConsumer Products
  • mapMinneapolis, Minnesota
  • employee1,001-5,000 Employees
  • phonePhone Interview question_mark
  • verifiedVerified
clutch
READ FULL REVIEW

Efficiency Without Compromise in Your AI Chatbot Journey

We craft and integrate conversational agents that not only align with your brand identity but also deliver measurable business impact. Our solutions merge technological innovation with your unique commercial vision. Once the collaboration starts, we'll progress through the following phases:

  • Step 1:

    Comprehensive business analysis and target definition

  • Step 2:

    Goal-oriented, tailored chatbot plan preparation

  • Step 3:

    User-friendly bot design and resilient development process

  • Step 4:

    Integration and validation of the AI solution

  • Step 5:

    Smooth deployment and team training

  • Step 6:

    Proactive performance tracking and dynamic optimization

Your Business Vision Meets Technology Mastery Now

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