Elena Makarenko

Former Marketing Specialist

Olena Makarenko is our former content and social media marketer with a profound understanding of business process automation, AI, and virtual assistant topics. With her extensive expertise, she has been immersing herself in the world of AI technologies and exploring their profound impact on various businesses for over 3+ years.

Posts by Elena Makarenko

Quantitative Breakdown of AI Virtual Assistants’ Technology ROI for Modern Enterprises

A 2019 survey by PWC showed that over 90% of consumers aged between 18-64 years had sought knowledge about voice …

Exploring the Transformational Potential of Voice Assistants Within an Enterprise

The use of voice assistants has been on a rise over the last few years. According to a recent eMarketer …

11 Key Predictions for the Future Of Voice Assistants

With nearly 1 in 4 U.S. adults already having a smart speaker in their home, voice assistants and Conversational AI …

Master of Code – certified delivery partner LivePerson’s Conversational Cloud

Master of Code, a global leader for the highest-impact digital experiences, has been recognized by LivePerson, Inc., a global leader …

AI in eCommerce: Statistics, Solutions, Use Cases and Examples

Artificial intelligence is disrupting how online stores operate, interact with customers, reduce returns, and optimize the entire shopping experience. Using …

Best Chatbot Examples for Businesses from Leading Brands

The days when human agents were the only viable form of customer service are long gone and things are changing. …

Conversational AI in eCommerce: Chatbot Use Cases & Future Trends

Last year, we listed some of the best examples of chatbots in the eCommerce industry, and while 2022 may have …

Master of Code Global Appreciates Feedback from Reviews

These days, more and more people are spending time on mobile apps. In fact, in comparison to time spent on …

What is Business Process Automation (BPA) for HR Process Automation?

There is tremendous opportunity for automation to bring value into the workplace, and HR is at the forefront of this …

10 Amazing Use Cases of AI in Business

Although AI in business is still very much in the infancy of its full potential, there are already dozens of …

Business Process Automation: Everything You Need to Know About BPA, Examples, and Use Cases

Service industries now very much dominate the world economy over product-based industries. It seems pretty clear that the dominance would …

An Intelligent Approach to Business Automation: RPA, DPA & AI

Business process automation is the way forward for accelerating growth. Businesses can grow in one of two ways; either increasing …

6 Ways Rich Communication Services (RCS) is Being Used By Top Businesses [Use Cases + Examples]

In the summer of 1994, Internet banking didn’t exist in the US (most US consumers hadn’t even heard of Internet …