Healthcare Chatbot: 6 Steps to Launching a Successful Medical AI-Powered Assistant
In the healthcare industry, businesses are actively exploring technologies to enhance care quality. Most medical settings are already benefiting from ...
Conversational AI in Healthcare
Embrace the cutting-edge of innovation with our services in the field of Conversational AI in healthcare. Experience a significant leap in patient care and administrative efficiency, where every interaction is an opportunity for enhanced support and streamlined processes.
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$22.5B
Global AI in healthcare market size as of 2023
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85%
of healthcare executives have an AI strategy
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53%
of respondents believe AI improves access to medical services
Unveiling the Benefits of Conversational AI in Healthcare
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Improved Patient Experience
Chatbots enhance patient engagement by providing personalized and convenient interactions. This technology enables medical clients to access real-time information about their health conditions, access educational resources, and receive guidance on self-care.
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Streamlining Administrative Tasks
By automating tasks such as appointment scheduling and paperwork, healthcare chatbots enable service providers to optimize their operations and reduce labor costs. This automation also facilitates efficient utilization of resources, such as managing patient flow or triaging them based on symptoms.
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Enhancing Operational Efficiency
The integration of Conversational AI can transform healthcare operations by boosting staff productivity and allowing more time to focus on patient care. This, in turn, increases job satisfaction among employees and empowers them to deliver exceptional experiences for medical clients.
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Cost Reduction
The adoption of AI virtual assistants in healthcare is expected to result in significant cost savings. This is achieved by automating routine work and improving service efficiency for patients, ultimately leading to optimized resource allocation and reduced administrative burdens.
Key Use Cases of Conversational AI in Healthcare
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Answering FAQs
Chatbots can significantly alleviate the workload of healthcare staff by automatically responding to common patient inquiries. This improves the overall patient experience by reducing wait times and enhancing accessibility to information.
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Appointment Process
AI-powered health systems streamline scheduling, allowing medical clients to easily book, reschedule, or cancel appointments. This automation reduces the administrative burden and enhances efficiency in healthcare facilities.
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Patient Triage and Symptom Checking
The deployment of Conversational AI for healthcare business needs leads to better initial patient triage, analyzing symptoms through natural language conversations. This aids in prioritizing cases and provides early guidance, reducing unnecessary visits.
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Medication Management and Adherence
These health systems support patients in managing drug schedules, offering dosage information, and answering prescription-related queries. This promotes better treatment compliance and contributes to improved therapeutic outcomes.
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Post-Discharge Follow-Up
Healthcare chatbots are used to facilitate automated follow-up interactions post-discharge, as well as feedback surveys. This way, it helps monitor patient progress, thereby reducing the risk of readmission.
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Remote Patient Monitoring
AI assists in collecting and transmitting health metrics, allowing clinics and other service providers to monitor conditions remotely. This levels up patient care through real-time data and early detection of issues.
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Medical Information on Pharmaceuticals
Conversational AI services can help with processing large amounts of medical records, supporting healthcare professionals in clinical decision-making with up-to-date and strategic advice.
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Mental Health Support and Wellbeing
Chatbots can engage in empathetic conversations, offering assistance and recommendations for mental well-being, and can monitor subtle changes in language and behavior for early intervention.
Our Portfolio: Discover The Power of Conversational AI in Action
Latest case studies
Cancer
Chatbot
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1,500
active users
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75
essential references
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89
cancer types covered
MOCG optimized the chatbot for improved user flow, hassle-free access to indispensable materials, and comprehensive support
Learn More
Aveda
Chatbot
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+378%
growth in lifetime users
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6,918
bookings in 7 weeks
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7.67x
weekly booking increase
Master of Code created the appointment booking Aveda Chatbot, with an additional feature set to connect users to their customer service team
Learn More
Embeddable
Voice Bot
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Native app compatibility
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Lightweight solution
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Accelerated time-to-market
A framework that significantly increases time-to-market for our clients’ solutions, turning apps into a voice-activated powerhouses.
Learn More
AI Knowledge
Base
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5 account
successfully onboarded
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6,000
articles generated
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30,000
dialogues processed
Accelerating knowledge base article generation for Conversational AI platform using Large Language Model (LLM).
Learn More
Voices of Change: What Our Clients Say
Facebook Chatbot Development for Beauty Line
The Project
Services Custom Software Development
$50,000 to $199,999
Jan. 2017 - Ongoing
Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
“...the chatbot increased online bookings by 50%.”
Feedback summary
“...the chatbot increased online bookings by 50%.”Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.
The reviewer
Assistant Manager of Consumer Engagement, Beauty Supply Company
Anonymous
Anonymous
Consumer Products
Minneapolis, Minnesota
1,001-5,000 Employees
Phone Interview 
Verified
iOS App and Web Platform Dev for Hospital SaaS
The Project
- Custom Software Development
- $200,000 to $999,999
- Jan. 2016 - Ongoing
Master of Code Global designed, developed and launched two iOS applications and a software platform that is cloud native to AWS. They also developed a robust open API and consulted on UI.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
"They should keep up the good work."
Feedback summary
"They should keep up the good work."Their deliverables have received praise from end customers with a focus on their support for strategic decision-making. Master of Code Global is focused on continuous improvement. They can draw on their technical expertise and commitment to understanding project specifics to provide h
The reviewer
CEO, Facility Health Inc.
Christian Fernando
Christian Fernando
- Information technology
- Grand Rapids, Michigan
- 1-10 Employees
- Online Review
- Verified
Facebook Chatbot for Cosmetics Company
The Project
- Custom Software Development
- Project size Confidential
- June 2017 - Jan. 2020
Master of Code Global constructed a chatbot for a cosmetics company’s Facebook page. Testing the bot regularly, they continue to ideate on the product, coming up with ideas to make it more robust.
5.0
Quality
5.0Schedule
5.0Cost
4.0Willing to Refer
5.0
The Review
“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”
Feedback summary
“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”The final product succeeded in encouraging consumer engagement, achieving a 100% customer response rate after its launch. The team was proactive in communicating with the partner about concerns and problems as they arose. They were clear and straightforward with their updates.
The reviewer
Marketing Associate, Cosmetics Company
Anonymous
Anonymous
- Consumer Products
- New York City, New York
- 10,001+ Employees
- Phone Interview
- Verified
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