Conversational AI in Healthcare

Embrace the cutting-edge of innovation with our services in the field of Conversational AI in healthcare. Experience a significant leap in patient care and administrative efficiency, where every interaction is an opportunity for enhanced support and streamlined processes.

  • $22.5B

    Global AI in healthcare market size as of 2023

  • 85%

    of healthcare executives have an AI strategy

  • 53%

    of respondents believe AI improves access to medical services

Unveiling the Benefits of Conversational AI in Healthcare

  • Improved Patient Experience

    Chatbots enhance patient engagement by providing personalized and convenient interactions. This technology enables medical clients to access real-time information about their health conditions, access educational resources, and receive guidance on self-care.

  • Streamlining Administrative Tasks

    By automating tasks such as appointment scheduling and paperwork, healthcare chatbots enable service providers to optimize their operations and reduce labor costs. This automation also facilitates efficient utilization of resources, such as managing patient flow or triaging them based on symptoms.

  • Enhancing Operational Efficiency

    The integration of Conversational AI can transform healthcare operations by boosting staff productivity and allowing more time to focus on patient care. This, in turn, increases job satisfaction among employees and empowers them to deliver exceptional experiences for medical clients.

  • Cost Reduction

    The adoption of AI virtual assistants in healthcare is expected to result in significant cost savings. This is achieved by automating routine work and improving service efficiency for patients, ultimately leading to optimized resource allocation and reduced administrative burdens.

Key Use Cases of Conversational AI in Healthcare

  • Natural language processing

    Answering FAQs

    Chatbots can significantly alleviate the workload of healthcare staff by automatically responding to common patient inquiries. This improves the overall patient experience by reducing wait times and enhancing accessibility to information.

  • Managed Services

    Appointment Process

    AI-powered health systems streamline scheduling, allowing medical clients to easily book, reschedule, or cancel appointments. This automation reduces the administrative burden and enhances efficiency in healthcare facilities.

  • Patient Triage and Symptom Checking

    The deployment of Conversational AI for healthcare business needs leads to better initial patient triage, analyzing symptoms through natural language conversations. This aids in prioritizing cases and provides early guidance, reducing unnecessary visits.

  • Prompt Computers

    Medication Management and Adherence

    These health systems support patients in managing drug schedules, offering dosage information, and answering prescription-related queries. This promotes better treatment compliance and contributes to improved therapeutic outcomes.

  • Post-Discharge Follow-Up

    Healthcare chatbots are used to facilitate automated follow-up interactions post-discharge, as well as feedback surveys. This way, it helps monitor patient progress, thereby reducing the risk of readmission.

  • Generative AI

    Remote Patient Monitoring

    AI assists in collecting and transmitting health metrics, allowing clinics and other service providers to monitor conditions remotely. This levels up patient care through real-time data and early detection of issues.

  • Conversation Design

    Medical Information on Pharmaceuticals

    Conversational AI services can help with processing large amounts of medical records, supporting healthcare professionals in clinical decision-making with up-to-date and strategic advice.

  • Deep Learning

    Mental Health Support and Wellbeing

    Chatbots can engage in empathetic conversations, offering assistance and recommendations for mental well-being, and can monitor subtle changes in language and behavior for early intervention.

Our Portfolio: Discover The Power of Conversational AI in Action

Voices of Change: What Our Clients Say

Facebook Chatbot Development for Beauty Line
The Project
  • developmentServices Custom Software Development
  • check$50,000 to $199,999
  • calendarJan. 2017 - Ongoing
project summary

Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review “...the chatbot increased online bookings by 50%.” Feedback summary

“...the chatbot increased online bookings by 50%.”Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.

The reviewer Assistant Manager of Consumer Engagement, Beauty Supply Company
user_iconAnonymous
  • servicesConsumer Products
  • mapMinneapolis, Minnesota
  • employee1,001-5,000 Employees
  • phonePhone Interview question_mark
  • verifiedVerified
clutch
READ FULL REVIEW
iOS App and Web Platform Dev for Hospital SaaS
The Project
  • developmentCustom Software Development
  • check$200,000 to $999,999
  • calendarJan. 2016 - Ongoing
project summary

Master of Code Global designed, developed and launched two iOS applications and a software platform that is cloud native to AWS. They also developed a robust open API and consulted on UI.

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review "They should keep up the good work." Feedback summary

"They should keep up the good work."Their deliverables have received praise from end customers with a focus on their support for strategic decision-making. Master of Code Global is focused on continuous improvement. They can draw on their technical expertise and commitment to understanding project specifics to provide h

The reviewer CEO, Facility Health Inc.
user_iconChristian Fernando
  • servicesInformation technology
  • mapGrand Rapids, Michigan
  • employee1-10 Employees
  • phoneOnline Reviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW
Facebook Chatbot for Cosmetics Company
The Project
  • developmentCustom Software Development
  • checkProject size Confidential
  • calendarJune 2017 - Jan. 2020
project summary

Master of Code Global constructed a chatbot for a cosmetics company’s Facebook page. Testing the bot regularly, they continue to ideate on the product, coming up with ideas to make it more robust.

5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0
The Review “They managed the vast majority of the project while being clear, straightforward, and transparent with our team.” Feedback summary

“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”The final product succeeded in encouraging consumer engagement, achieving a 100% customer response rate after its launch. The team was proactive in communicating with the partner about concerns and problems as they arose. They were clear and straightforward with their updates.

The reviewer Marketing Associate, Cosmetics Company
user_iconAnonymous
  • servicesConsumer Products
  • mapNew York City, New York
  • employee10,001+ Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW

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