Amazon Lex Is Now Available to Build the Chatbot Apps

calendar Updated April 29, 2024
Alyona Oliynyk
Former Copywriter
Amazon Lex Is Now Available to Build the Chatbot Apps

At the AWS Summit in San Francisco Ariel Kelman, AWS VP of Worldwide Marketing, has made a big announcement: Amazon is rolling out a new Artificial Intelligence platform for building conversational interfaces. The platform is called Amazon Lex.

Amazon Lex Permits Creating Chatbot Apps Based on Artificial Intelligence

Lex is the natural language understanding (NLA) and automatic speech recognition (ASR) technology behind Alexa. The service enables building all kinds of conversational applications, making them interactive in the same way as Alexa, Siri, and Google Assistant. Lex allows adding voice or text chatbots to mobile devices, web apps, and chat services such as Facebook Messenger, Slack, and Twilio SMS.

Amazon Lex chatbot app

The tool will be improved by using Artificial Intelligence. Amazon plans to streamline the process users send inputs to Lex-powered apps in order to improve the platform’s ability to understand more commands.

Build, Test and Deploy Your Chatbots Directly from the Amazon Lex Console

The console guides you through the process of building and integrating a multi-step conversational interface into an application.

Amazon Lex

You can easily integrate with many other services on the AWS platform including Amazon Cognito and Amazon DynamoDB.

Werner Vogels, CTO at Amazon:

There’s massive acceleration happening here. The cool thing about having this running as a service in the cloud instead of in your own data center or on your own desktop is that we can make Lex better continuously by the millions of customers that are using it.

Lex Is Not to Be to Confused With Alexa

Alexa can be used for common tasks like checking emails and the news, creating shopping lists, etc. Lex is designed for companies to deliver a service based on what users say to the platform. For example, a pizza delivery company can set up Lex to ask a client for a topping after getting an input for an order. Moreover, Lex could be set to ask if a user would like to make his/her standard order – a large pepperoni pizza and a coke for $9.95.

What are Amazon’s objectives you may wonder? The company wants its tech to be the dominant voice computing platform. It looks like it’s on the right path to accomplish that.

Ready to start your project?

We’ll be happy to help you get it off the ground!

    By continuing, you're agreeing to the Master of Code
    Terms of Use and
    Privacy Policy and Google’s
    Terms and
    Privacy Policy

    Also Read

    All articles