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Automate internal business processes through facilitated communications and brilliant decision-making. Achieve a proven set of efficiencies with Master of Code Global’s enterprise-grade AI chatbot development services. Revolutionize customer interactions for deeper engagement and conversions right now!
We believe in continuous improvement to provide the best-suited experience. Our conversation designers and developers regularly fine-tune the algorithms and functionalities based on user interactions and feedback, ensuring that the chatbot consistently evolves and delivers accurate responses.
MOCG experts incorporate artificial intelligence into existing solutions to guarantee more authentic, engaging, and personalized conversations, reflecting prior communications. As part of our generative AI integration services, we offer expert recommendations for incorporating the ChatGPT strategy or choosing another Large Language Model (LLM) that suits your business needs.
At the heart of every chat architecture is the customer journey. Our conversation design consulting experts create intuitive and user-friendly interfaces that engage people naturally, making interactions with the chatbot smooth and enjoyable. Building beautifully crafted dialogue flows and bot personas that cater to both company goals and client expectations is a skill that we also teach others.
Our devoted CX designers and developers build solutions on the best industry platforms as well as from the ground up, tailoring them to suit your unique objectives. Our chatbot consulting team ensures that the bot aligns perfectly with your brand voice and effectively addresses your target audience.
To maximize the impact of a custom-built bot, we incorporate it across your preferred platforms, applications, and databases. Whether it’s website, mobile app, social media channels, or internal systems, like CRM or knowledge base, our chatbot integration services will smoothly fit into your existing ecosystem to guarantee a cohesive and efficient user experience.
We don’t just build virtual assistants from scratch; our agency crafts conversational experiences. With our custom chatbot development services, you get solutions that seamlessly integrate into your business, engage your users, and deliver impactful results.
Knowledge is power. Our analytics dashboards give real-time insights into your bot’s performance, empowering you to track engagement rates, identify conversation bottlenecks, and make evidence-based decisions to optimize your strategy.
Our chatbots don’t just respond; they understand. Advanced NLP-based capabilities enable them to interpret user intent, recognize sentiment, and deliver personalized, contextually relevant responses that make every interaction feel natural and human-like.
We’re in it for the long haul. Our ongoing maintenance after the deployment and staff training ensure your bot stays ahead of the curve, with the latest AI advancements and a team of experts ready to address any technical issues or offer strategic guidance.
Generative AI (GPT-Based) Bots
Using the power of GPT-based models, we create tools capable of generating human-like text, enabling dynamic and engaging interactions. These conversational agents excel in providing creative responses, drafting content, and offering insightful information across various domains.
Conversational Chatbots
Our AI chatbot development company builds solutions that go beyond simple question-and-answer format. Our Conversational AI understands context, maintains dialogue flow, and provides personalized answers, resulting in a natural and lifelike experience.
Bespoke AI Voice Assistants
We craft custom agents that seamlessly integrate with your brand and cater to your specific requirements. Voice-enabled chatbots can handle tasks such as scheduling appointments, providing customer support, and controlling smart devices, ensuring a hands-free and intuitive user journey.
Social Media-Centric Chatbots
We design assistants that can be deployed across various communication mediums, including WhatsApp, Facebook Messenger, Telegram, and Slack. These tools can answer inquiries and even facilitate transactions, enhancing your social media presence and client engagement.
Multi-Platform Chatbots
Our bots are optimized for channels like SMS, RBM, and Apple Business Chat, enabling you to communicate with your audience directly where they spend their time. This approach ensures a consistent journey for your customers across multiple touchpoints, allowing them to interact with your brand effortlessly.
Solutions For All Business Sizes
Whether you are a startup, mid-sized, or major company, we have the expertise to create AI tools crafted to meet your precise specifications . From small-scale deployments to enterprise AI chatbot development service, our agents are designed to adapt and evolve alongside your firm .
With the integration of advanced Context Awareness and Intent Recognition technologies, our chatbots can retain context from previous interactions and accurately identify user intent, enabling them to engage in more coherent and relevant conversations with clients. This empowers our bots to provide personalized and efficient assistance, delivering a seamless experience and enhancing overall customer satisfaction.
Our chatbot development service for business is capable of handling various media types, like images, videos, and documents, empowering interactive and visually appealing dialogues. It allows to flawlessly share and receive content, making interactions more dynamic and effective in conveying information to users.
Our custom-built assistant is designed to operate across different platforms. We provide chatbot development service for websites, messaging apps, and mobile devices. This capability ensures that clients can access and interact with digital agents wherever they prefer, providing a consistent and convenient experience for all customers regardless of their chosen platform.
As a chatbot development company, we implement industry-leading encryption and comply with data protection regulations, including GDPR and HIPPA, creating a safe and trustworthy environment for consumers to converse with our bot, instilling confidence in users’ privacy and fostering a positive brand image.
Our chatbots are equipped to communicate fluently in multiple languages, catering to a diverse global audience. A feature like this allows users from different backgrounds to interact with our AI-powered solution in their preferred language, cultivating more inclusive and accessible services for targeted clients worldwide.
Our chatbot development services connect with various systems and APIs, allowing seamless data exchange. This enables the bot to fetch real-time information, perform specific actions, and deliver up-to-date, personalized responses to users. It enhances the assistant’s functionality, making it a powerful tool for streamlining processes and delivering efficient user interactions across different platforms and applications.
Go beyond basic interactions. Made-to-order bots empower you to incorporate complex features like multi-lingual support, advanced sentiment analysis, and personalized recommendations.
Your chatbot grows with you. Scale easily to handle the increasing volume of inquiries and adapt to evolving business requirements with a custom solution.
Break down silos. We help you integrate your chatbot effortlessly with CRM, marketing automation tools, and other critical systems for a unified experience.
Show your brand’s distinctive personality. Custom assistants allow you to tailor the conversation style, tone, and visual design to create a truly immersive brand experience.
No one-size-fits-all here. Custom development ensures your agent is a perfect match to your industry, target audience, and specific use cases.
Delight your users with 24/7 support, instant responses, and personalized interactions. Build lasting relationships and drive customer loyalty.
Rest easy knowing your chatbot is in good hands. Enjoy continuous help, updates, and maintenance to keep your bot running smoothly and at its best.
masters
projects delivered
total years of experience
+378%
growth in lifetime users
6,918
bookings in 7 weeks
7.67x
weekly booking increase
Master of Code created the appointment booking Aveda Chatbot, with an additional feature set to connect users to their customer service team
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Engaging virtual assistant
Authorized contest entry
AR filters on Instagram for more fun
Giuseppe Virtual Assistant on Messenger promoting the Easy Pizzi product and driving engagement for their contest.
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45%
AutoPay containment rate
73%
Netflix containment rate
1.1М+
conversations engaged
An AI-powered virtual assistant that handles over 40 customer service tasks, including bill payments and device upgrades.
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Social Media Marketing
$10,000 to $49,999
Nov. 2019 - Jan. 2020Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.
Axelle Basso Bondini
Beauty & Cosmetics
New York City, New York
5,001-10,000 Employees
Online Review
Verified
Custom Software Development$10,000 to $49,999Nov. 2018 - Feb. 2019Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated
Matt Meisner
Hospitality & leisureAustin, Texas201-500 EmployeesPhone InterviewVerified
Digital Strategy$50,000 to $199,999Oct. 2019 - May 2020Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversationa
Quality
5.0Schedule
4.5Cost
5.0Willing to Refer
5.0“Their experience really helped with our engagement. We now know how to support a channel like this.”Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.
Anonymous
RetailBolingbrook, Illinois10,001+ EmployeesPhone InterviewVerified
Consumer expectations are shifting, with chatbots becoming an increasingly common point of interaction. A Tidio study found that a significant ...
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Today, chatbots have emerged as powerful AI-driven tools with diverse applications across various industries. With their ability to interact and ...
