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    Natasha Gouws-Stewart

    Natasha Gouws-Stewart

    Senior Conversation Designer

    Natasha Gouws-Stewart is a Senior Conversation Designer with over 6 years of experience working across several industries.

    Posts by Natasha Gouws-Stewart

    Conversation Design Discussion (Part 2): Designing For Voice Agent

    Welcome to part 2 of our Conversation Design discussion. In part 1, we explored multimodal Conversational AI assistants, exploring their …

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    Conversation Design Discussion (Part 2): Designing For Voice Agent

    18 Reasons Your Healthcare Business Needs to Embrace a Patient Engagement Chatbot Now

    What does client involvement mean for a medical business? Should you even care to invest in patient engagement chatbots to …

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    18 Reasons Your Healthcare Business Needs to Embrace a Patient Engagement Chatbot Now

    HIPAA-Compliant Chatbot: Your Prescription for Secure Patient Interactions

    As applications of Generative AI in healthcare continue to gain traction and the ongoing digital transformation of the industry, balancing …

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    HIPAA-Compliant Chatbot: Your Prescription for Secure Patient Interactions

    Don’t Miss Out on ROI of Conversational AI – Your Secret Weapon for Profitability

    Contact centers are in crisis. Skyrocketing customer expectations were coupled with relentless cost pressures. It all has created a perfect …

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    Don’t Miss Out on ROI of Conversational AI – Your Secret Weapon for Profitability
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