Outperform with RCS Business Messaging

Upgrade your business-to-consumer SMS communications for superior customer engagement opting for branded, secure, and feature-rich conversational experiences.

Our Clients

Features That Will Draw Customers to Your Brand

  • Interactive Buttons and Suggested Replies

    RCS Business Messaging (RBM) facilitates smoother dialogues with pre-set answers and action prompts, allowing users to respond quickly and efficiently to messages.

  • Brand Verification

    This feature places a validation badge next to the company’s name, immediately boosting credibility and fostering a stronger connection with your customers.

  • Enhanced Privacy and Safety

    The technology prioritizes consumer trust with robust security measures like end-to-end encryption, safeguarding all business-customer interactions.

  • Rich Messages and Engaging Experience

    RBM delivers an immersive chat environment with customized media and interactive elements, enriching each client conversation.

Check Out What Our Clients Say

Chatbot Development for Global Travel Company
The Project
  • development Custom Software Development
  • check$10,000 to $49,999
  • calendarNov. 2018 - Feb. 2019
project summary

Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review “The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.” Feedback summary

“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated

The reviewer VP of Digital Marketing, Luxury Escapes
user_icon Matt Meisner
  • servicesHospitality & leisure
  • mapAustin, Texas
  • employee201-500 Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW
Chatbot Development for Tom Ford Beauty
The Project
  • development Social Media Marketing
  • check$10,000 to $49,999
  • calendarNov. 2019 - Jan. 2020
project summary

Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review "It was such a pleasure working with them." Feedback summary

"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.

The reviewer Media & Consumer Engagement Manager, Tom Ford Beauty
user_icon Axelle Basso Bondini
  • servicesBeauty & Cosmetics
  • mapNew York City, New York
  • employee5,001-10,000 Employees
  • phoneOnline Reviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW
Conversational Design Consulting for Large Beauty Retail Co
The Project
  • developmentDigital Strategy
  • check$50,000 to $199,999
  • calendarOct. 2019 - May 2020
project summary

Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversationa

5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0
The Review “Their experience really helped with our engagement. We now know how to support a channel like this.” Feedback summary

“Their experience really helped with our engagement. We now know how to support a channel like this.”Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.

The reviewer Sr. Manager Digital Experience, Beauty Company
user_iconAnonymous
  • servicesRetail
  • mapBolingbrook, Illinois
  • employee10,001+ Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW

Let’s conduct a free no-push strategic session to discuss your individual concerns and needs. Get a dedicated 2-hour consultation with niche experts.

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Strategic Advantages of Google RCS for Business Communication

  • Natural language processing

    Better Interactions with Vertex AI

    Vertex AI ensures precise, personalized communication. This technology enhances customer interactions by processing complex queries with remarkable accuracy.

  • Machine Learning

    Maximized Customer Engagement

    RBM transforms conversations by incorporating multimedia elements, enriching the user experience, and encouraging more meaningful relations with the brand.

  • Robotic Process Automation

    Heightened Conversion Ratios

    Companies using the technology benefit from enhanced open rates, guaranteeing that their messages reach the target audience and capture attention.

  • Fraud Detection and Prevention

    Reduced Fraud in Focus

    Use RBM for one time passwords to bring top-tier security to in-app payments and authentication processes.

  • Deep Learning

    Cost-Effectiveness of the Solution

    Google RCS Business Messaging stands out as an economical alternative to hefty costs associated with traditional channels like SMS.

  • Generative AI

    Advanced User Behavior Analytics

    Rich communication services provide extensive insights into client interactions, giving businesses valuable details for data-driven sales and support strategies.

Experience RCS Messaging in Action: Watch the Demo

Transform your customer's shopping journey with RCS. Check the video and see how a chatbot can streamline the buying process, answer product questions, and personalize recommendations.

Chatbot ROI Calculator

Run the numbers with our Chatbot ROI Calculator and get estimated results of the return you could get from implementing conversational Al across your business.

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