Our client, a prominent B2B financial services provider operating across North America for over a decade, specializes in delivering flexible working capital and equipment financing solutions to growing businesses. Aiming to incorporate Artificial Intelligence for continued competitive advantage, their initial exploration of AI readiness unexpectedly revealed a more immediate need: unifying critical business data to truly understand performance drivers. Discover how this pivotal insight led to an intelligent software solution delivering substantial revenue growth and clarity of marketing investment efficiency.
Our collaboration began when the client, aiming to stay ahead in the competitive finance landscape, sought to understand their potential for integrating innovative tech to drive more efficient client acquisition and deepen market intelligence. They partnered with Master of Code Global to conduct an AI Readiness Audit, tasking our team with evaluating their existing data infrastructure, system capabilities, and operational processes to identify promising use cases and the necessary preparations for enablement. While assessing data quality, accessibility, and integration points – prerequisites for effective AI – we identified a critical underlying issue: significant fragmentation in how core business performance data was managed and analyzed.
Our AI readiness audit brought a fundamental business challenge into sharp focus. Essential information—marketing expenditures from ad networks, lead progression within their CRM, and final transaction values from their core lending system—existed in separate silos, preventing a holistic view of their operations.
This fragmentation forced teams into laborious, manual reporting routines, painstakingly stitching together data in spreadsheets. The resulting reports were not only slow to produce but offered only a partial, often superficial, glimpse of performance. They could track leads generated, but not easily connect them to actual revenue or understand the true cost per acquired client.
Consequently, vital metrics like Return on Marketing Investment (ROMI) per channel or campaign remained elusive. Without this financial clarity, strategic decisions about budget allocation relied heavily on assumptions rather than verifiable data. The firm was investing substantially in growth initiatives but lacked the clear sightlines needed to confidently steer those investments toward maximum profitability.
An integrated analytics platform featuring a custom dashboard powered by an Agentic AI assistant.
We engineered a comprehensive solution designed for end-to-end visibility and actionable intelligence. This involved seamlessly integrating data from their disparate systems (ad platforms, CRM, core financial system) via robust APIs into a unified analytical environment.
Our team developed custom logic specifically tailored to their business model, enabling the accurate calculation and attribution of revenue back to originating marketing efforts. This powered a dynamic, web-based reporting dashboard delivering real-time insights into key performance indicators like true Customer Acquisition Cost (CPA) and Return on Marketing Investment (ROMI).
The cornerstone of the solution was an Agentic AI assistant embedded within the dashboard. This intelligent agent proactively analyzed data streams to: