Kelly Cassidy

Kelly Cassidy

Former Director of Technology

Kelly Cassidy is a former Director of Information Technology at Master of Code Global. He is a skilled technologist with over 15 years of experience in a number of capacities and teams, including Product Management, Business Analysis, Developer Management and Project Management.

Posts by Kelly Cassidy

Revolutionizing Customer Support: The Role of Call Center Automation

Contact centers are the front line of customer interaction. While essential, they face numerous challenges, from long wait times to …

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Revolutionizing Customer Support: The Role of Call Center Automation

Master of Code Global Participates in the Deloitte Fast 50 in Canada Program 2 Years Running

Master of Code Global participated in the Deloitte Fast 50 Canada for 2 consecutive years, showcasing its expertise in delivering …

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Master of Code Global Participates in the Deloitte Fast 50 in Canada Program 2 Years Running

Multilingual Chatbots: The Gateway to Informed, Language-Specific Strategies and Engaged Customers

Customer service is a must-have for any business today. With the global reach of many companies, there’s a real demand …

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Multilingual Chatbots: The Gateway to Informed, Language-Specific Strategies and Engaged Customers

Platform Integration Makes Things Possible with Conversational AI Chatbots

Successful Conversational AI (CAI) solutions give users the ability to engage with businesses and brands when and how they want …

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Platform Integration Makes Things Possible with Conversational AI Chatbots
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