The Role of Call Center Automation: Using AI Chabots
Contact centers are the front line of customer interaction. While essential, they face numerous challenges, from long wait times to …
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Kelly Cassidy is a former Director of Information Technology at Master of Code Global. He is a skilled technologist with over 15 years of experience in a number of capacities and teams, including Product Management, Business Analysis, Developer Management and Project Management.
Contact centers are the front line of customer interaction. While essential, they face numerous challenges, from long wait times to …
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Master of Code Global participated in the Deloitte Fast 50 Canada for 2 consecutive years, showcasing its expertise in delivering …
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