Chatbot Statistics: What Businesses Need to Know About Digital Assistants
In recent years, as per chatbot statistics the market has experienced remarkable growth. It is fueled by the increasing demand ...
Contact Clients Effortlessly with Apple Business Messages
Seamlessly blend AI innovation and personalized communication, transforming every interaction into an opportunity to impress, resolve, and retain.
Our Clients
Essential Use Cases to Boost Your Growth
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Simple & Secure Transactions
The ease of purchase is a critical determinant of customer satisfaction and loyalty. Apple Messages for Business simplifies the buying process, enabling shoppers to make secure payments without leaving the conversation.
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Efficiently Scheduled Appointments
Securing time spots for client visits, meetings, and other events can often be a tedious back-and-forth process. AMB chatbots streamline this by allowing customers to book appointments directly within the messaging interface.
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Automated Interactions
With Apple Business Messaging every user’s action is an opportunity for insight. Track customer conversations, identify trends, and automate answers to common questions. This potential goes beyond just enhancing response times.
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Elevated Conversational Commerce
Engage customers in a dynamic, interactive environment, responding to their inquiries in real-time, and guiding them to the perfect products or services. Embrace the future of shopping with AI-driven conversational commerce.
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Instant Feedback Collection
Leverage the immediacy of Apple Messages for Business to solicit customer opinions right after a service interaction or purchase. Get real-time insights to analyze your performance and address any issues proactively.
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Integrated Customer Support
Transform your company’s consumer care activities with a comprehensive messaging solution. Offer your clients and prospects instant access to resources, from FAQs and troubleshooting guides to live agent assistance, all within the familiar interface.
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Exclusive Updates and Alerts
Keep your customers engaged and informed with personalized plans for tailored updates, promos, and alerts. Whether it’s a special offer, a new product launch, or important account information, deliver it directly through Apple Messages for Business.
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Loyalty Program Engagement
Deepen customer relationships with a more involving and client-centric loyalty program. Offer your audience what they need, whether this is shopping convenience, discounts, or round-the-clock assistance.
Check Out What Our Clients Say
Conversational Design Consulting for Large Beauty Retail Co
The Project
Digital Strategy
$50,000 to $199,999
Oct. 2019 - May 2020
Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversationa
5.0
Quality
5.0Schedule
4.5Cost
5.0Willing to Refer
5.0
The Review
“Their experience really helped with our engagement. We now know how to support a channel like this.”
Feedback summary
“Their experience really helped with our engagement. We now know how to support a channel like this.”Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.
The reviewer
Sr. Manager Digital Experience, Beauty Company
Anonymous
Anonymous
Retail
Bolingbrook, Illinois
10,001+ Employees
Phone Interview
Verified
Chatbot Development for Global Travel Company
The Project
- Custom Software Development
- $10,000 to $49,999
- Nov. 2018 - Feb. 2019
Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”
Feedback summary
“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated
The reviewer
VP of Digital Marketing, Luxury Escapes
Matt Meisner
Matt Meisner
- Hospitality & leisure
- Austin, Texas
- 201-500 Employees
- Phone Interview
- Verified
Chatbot Development for Tom Ford Beauty
The Project
- Social Media Marketing
- $10,000 to $49,999
- Nov. 2019 - Jan. 2020
Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
"It was such a pleasure working with them."
Feedback summary
"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.
The reviewer
Media & Consumer Engagement Manager, Tom Ford Beauty
Axelle Basso Bondini
Axelle Basso Bondini
- Beauty & Cosmetics
- New York City, New York
- 5,001-10,000 Employees
- Online Review
- Verified
What Makes Apple Messages for Business an Effective Channel?
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Apple Pay & Wallet Integration
Transform your customer interactions by integrating seamless transaction features that simplify the buying process. Apple Wallet also allows users to easily access passes, tickets, and loyalty cards without leaving the chat.
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Unmatched Security
With their industry-leading security protocols, Apple Messages for Business offers unparalleled protection for your company and clients. This robust safety framework ensures that every interaction and transaction is secure.
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Reliable Authentication
Ensure your audience knows they’re communicating with your authentic business account, thanks to Apple’s verification process. As many still don’t fully trust chatbots, this enhances security and strengthens brand credibility.
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Interactive Messages
From scheduling appointments to making reservations, this feature enables customers to take action directly within the chat. Streamline processes and enhance user satisfaction by leveraging the power of interactivity.
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1,46B+
people use iOS devices worldwide in 2024
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70%
of customers chose to receive business text messages
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25%
higher annual revenue growth is possible with business messaging
Watch Apple Messages for Business in Action
Improve the interaction experience with Apple Messages for Business. Watch the video to see how a chatbot can handle questions, provide personalized suggestions and deliver latest updates to customers.
Chatbot ROI Calculator
Run the numbers with our Chatbot ROI Calculator and get estimated results of the return you could get from implementing conversational Al across your business.
Find Out More in Our Blog
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