How Can Voice-Based Conversational AI Address the High Cost of Ownership in Customer Service?
AI voice solutions are becoming a helping hand for consumer service. This technology lets people talk naturally to computers, changing ...
Amplify Your Brand's Reach with Voice AI
Elevate Your Business with Custom Voice AI Solutions for Every Need
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Accelerate Your Sales Cycle
Say goodbye to missed opportunities and hello to increased revenue. AI-driven voice assistants pre-qualify leads, schedule appointments, and send instant product information, allowing your team to focus on closing deals.
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Streamline Order Processing
Secure top-notch client support with frictionless order management. Voice-activated bots enable customers to place orders, track shipments, and receive real-time updates using natural language, increasing efficiency and loyalty.
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Resolve Issues on the First Call
Willing to deliver exceptional client help, even during peak hours? Voice AI chatbots provide immediate assistance for common inquiries, reducing call volumes and improving first-call resolution rates.
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Suggest Effective Self-Service
Automating responses to frequently asked questions frees up your agents for high-value interactions. This also enables buyers to navigate troubleshooting steps, view product descriptions, and more on their own, all within a user-friendly and efficient system.
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Provide Account Info on the Go
Your brand can use voice AI to give your consumers the convenience they crave. This technology allows for protected, uninterrupted access to account balances and transaction history, anytime, anywhere.
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Capture Feedback in the Moment
Do not miss the opportunity to make every customer feel heard and turn each testimonial into action. Voice AI chatbots record feedback in a structured format, making it easy to identify pain points, measure satisfaction rates, and continuously improve your products and services.
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Inclusive Language Support
Voice technology connects with a global audience by breaking down communication barriers. This makes it possible for your clients to interact in their preferred language, fostering a welcoming and personalized experience that sets your brand apart.
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Facilitate Appointment Management
Effortless scheduling, reduced no-shows. Voice-interactive AI systems empower users to book, reschedule, and cancel arrangements in an intuitive interface, minimizing administrative overhead and optimizing processes.
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Ensure Secure Transactions
Instill confidence and trust in every transaction. Voice bots guarantee safe, hassle-free payments, protecting sensitive data and providing on-the-spot validation, contributing to lowered friction and raised conversion rates.
Why Voice AI is a Game-Changer for Your Business Success
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24/7 Customer Access
Never sleep, never tire. Speech-based conversational agents are your tireless client support representatives, providing assistance around the clock, even when your agents are off duty.
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Effortless FAQ Automation
Efficiency meets consumer satisfaction. Voice-driven chatbots automate standard questions, delivering instant responses and freeing up your team’s time for strategic initiatives.
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Reduced Costs
Do more with less. Voice solutions streamline operations, minimizing the need for extensive customer service teams and lowering overhead expenses.
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Quick Issues Resolution
Swift, accurate answers at their fingertips. Conversational voice assistants empower users to find the information they need quickly and easily, fostering a positive experience.
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Increased Engagement
Stay top of mind with individualized communication. Voice AI delivers proactive notifications and reminders, keeping your audience informed and engaged.
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AI-Powered Personalization
From casual browsers to loyal advocates. Voice technology’ personalized touch transforms conversations into lasting relationships, driving repeat business and positive word-of-mouth.
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Effortlessly Brand Growth
Future-proof your client care strategy. Artificial intelligence provides a flexible, adaptable solution that evolves with your company, ensuring you’re always prepared to meet the demands of tomorrow.
Real Results, Real Stories: Hear from Our Satisfied Clients
Chatbot Development for Global Travel Company
The Project
Custom Software Development
$10,000 to $49,999
Nov. 2018 - Feb. 2019
Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”
Feedback summary
“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated
The reviewer
VP of Digital Marketing, Luxury Escapes
Matt Meisner
Matt Meisner
Hospitality & leisure
Austin, Texas
201-500 Employees
Phone Interview
Verified
Facebook Chatbot Development for Beauty Line
The Project
- Services Custom Software Development
- $50,000 to $199,999
- Jan. 2017 - Ongoing
Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
“...the chatbot increased online bookings by 50%.”
Feedback summary
“...the chatbot increased online bookings by 50%.”Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.
The reviewer
Assistant Manager of Consumer Engagement, Beauty Supply Company
Anonymous
Anonymous
- Consumer Products
- Minneapolis, Minnesota
- 1,001-5,000 Employees
- Phone Interview
- Verified
Chatbot Development for Tom Ford Beauty
The Project
- Social Media Marketing
- $10,000 to $49,999
- Nov. 2019 - Jan. 2020
Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
"It was such a pleasure working with them."
Feedback summary
"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.
The reviewer
Media & Consumer Engagement Manager, Tom Ford Beauty
Axelle Basso Bondini
Axelle Basso Bondini
- Beauty & Cosmetics
- New York City, New York
- 5,001-10,000 Employees
- Online Review
- Verified
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83%
of brands report that voice technology enhances convenience and speeds up proces
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77%
of companies experience improved customer support through voice AI solutions
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20%
higher customer satisfaction and 15% retention boost result from 24/7 voice bot
See Voice AI in Action: Watch Our Demo
Enjoy the seamless interaction as our voice chatbot gently nudges consumers back to their abandoned carts, providing personalized reminders and incentives. See how lost sales transform into revenue with a touch of conversational AI magic.
ROI Calculator
Curious about the concrete impact voice assistance can have on your bottom line? Our Chatbot ROI Calculator removes the guesswork and offers evidenced-driven insights into potential cost optimizations, increased conversions, and elevated client satisfaction.
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