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AI Chatbot: NLP and ML Platforms Comparison for Creating Best AI
Viktoriia Tymoshchuk

Users want to chat with a bot about anything and get an answer to each question immediately. The AI chatbot is a great way to satisfy such informational craving. What makes a bot intelligent? The machine learning (ML): the more users use the technology, the smarter it becomes; and natural language processing (NLP) that makes chatbots understand human speech as it is spoken. The trained bot easily handles any scenario of a dialog.

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How to make best AI for your business that customers will love? We have three NLP and ML platform options for your choice. (Dialogflow)

API AI (Dialogflow) is based on information contained in the intent (examples, entities used for annotations, contexts, parameters, events) and the agent’s machine learning model. With the platform, you can create best AI based on advanced dialogues that manage conversation flow within minutes.




Slack, Facebook Messenger, Kik, Alexa, Cortana, Telegram, Skype

Supporting languages

Brazilian Portuguese, Chinese English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, and Ukrainian.

Programming languages

Android, iOS, Cordova, HTML, JavaScript, Node.js, .NET, Unity, Xamarin, C++, Python, Ruby, PHP, Epson Moverio, Botkit, and Java.

Pre-built feature

It has built-in domains of knowledge (Intents with Entities and even suggested Replies ) on topics like small talk, weather, apps or wisdom.

Microsoft Language Understanding Intelligent Service (LUIS)


The platform uses intents and entities. All LUIS active learning applications are centered around a domain-specific topic or content related. You can use pre-existing, world-class, pre-built models from Bing and Cortana. Deploy models to an HTTP endpoint with one click. LUIS returns easy-to-use JSON. LUIS stores all incoming expressions in the Logs section and provides semi-automatic learning features with Suggestion, when the system tries to predict the correct intents that are already present in the Model.


LUIS API – Free;
LUIS API Basic – $0.75 per 1,000 transactions.


Any platform.

Supporting languages

English, French, Italian, German, Spanish, Brazilian Portuguese, Japanese, Korean and Chinese.

Programming languages

C# SDK, Python SDK, Node JS SDK, Android SDK.

Pre-built feature

It has pre-built entities like number(in number or text), temperature, dimensions, money, age, geography, encyclopedia, percentage and datetime.

Recast AI seems the enterprise version of Compared to, you don’t get automatically generated responses and flow, but much like Microsoft LUIS you get just the intent and entities extraction and need to manage all logic and flow on your side. Like, you can use intents made available by the community for similar tasks. provides an enterprise option in which what you developed remains private.


Free for developers, as long as the code is public on Github; Enterprise pricing – starting 2,5€k/month on request.

Supporting languages

French, English, and Spanish.

Programming languages

NodeJS, Ruby, Python, PHP, iOS or Android.

By using AI chatbot for a business you can not only communicate with your customers but destinate under the website clicks objective as well.

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