We Are Hiring
in Winnipeg
We are expanding our Winnipeg operations and are looking for creators, innovators, and makers to join our team and make an impact on the chatbot industry. Sound appealing? Check out our current job listings and be sure to submit your resume below.
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Conversation Designer
Details- Understanding project scope, requirements, and use cases of conversational projects.
- Learning and actioning our proprietary conversation design process for projects, determining which steps are best applicable for the client based on industry, use cases and scope.
- With the Project Manager, conducting discovery sessions to understand the project, key deliverables and success indicators.
- Conducting research to prioritize and validate use cases.
- Developing user and bot personas for conversational experiences.
- Designing user journey flows and develop conversational dialogue for chat and voice solutions. Channels include but are not limited to: web chat, Messenger, WhatsApp, Apple Business Chat, Google Business Messages, SMS, Google Assistant and Amazon Alexa.
- Conducting user testing and work with our Bot Tuners to drive containment and optimize flows.
- Running on-site Conversation Design workshops at client offices or virtually
- Speaking authoritatively on concepts and best practices of conversation design to clients and internal project teams
- Communicating with the Project Manager for the project
- Reporting to the Director of Conversation Design
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Senior Java developer
Details- 4+ years experience in Java, Java EE is desirable
- Strong knowledge in Spring/Spring Boot
- Experience with various database systems, both SQL and NoSQL (PostgreSQL, MongoDB, Redis, etc.)
- Experience with one or more cloud platforms (AWS, Azure, etc.)
- Experience using Containers (Docker, Kubernetes) is desirable
- Strong communication skills, both written and verbal
- The ability to work as part of a distributed team and follow software best-practices
- Strong communication skills, both written and verbal
- Mentorship experience considered an asset
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Node.JS Tech Lead
Details- 4+ years experience in Node.js development
- Experience with databases: SQL (PostgreSQL, MySQL, etc), NoSQL (Cassandra,Redis, DynamoDB, MongoDB, etc)
- Experience with AWS (EC2, Lambda, RDS, ElasticCache, S3, SQS/SNS, etc.) or similar services on MS Azure or GCP
- Experience with Docker, Kubernetes (or other orchestration tools), Jenkins (or other CI/CD tools)
- Experience with logs management based on ELK or similar stack.
- Good understanding of REST API creation and management
- Understanding of WebSockets, connections management, and pub/sub-based applications.
- Mentorship experience
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Senior Node.js Developer
Details- 4+ years experience in Node.js development with production delivery
- Experience with databases: SQL (PostgreSQL, SQLite), NoSQL (Redis, DynamoDB, MongoDB)
- Experience with AWS (EC2, Lambda, RDS, ElasticCache, S3 and others), Azure, and other hosting environments
- Experience with Docker, Kubernetes, Jenkins
- Good understanding of REST APIs (both integrating with and creating)
- Understanding of pub/sub, socket connections
- Mentorship experience
- Strong communication skills, both written and verbal
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Solution Architect
Details- Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience (4+ years) in technical support or professional services.
- Proven consulting experience as a key technical resource leading the development and delivery of enterprise-level solutions.
- Strong knowledge of at least one of the key Back End technologies such as Java, Python, Ruby, Node.js
- Strong knowledge and understanding of Front End Frameworks and Libraries (AngularJS, React.js, VueJS, etc.)
- Experience with databases: SQL (PostgreSQL, MySQL, etc), NoSQL (Cassandra, Redis, DynamoDB, MongoDB, etc)
- Experience with Docker, Kubernetes (or other orchestration tools), Jenkins (or other CI/CD tools)
- Good understanding of REST API creation and management.
- Understanding of WebSockets, connections management, and pub/sub-based applications.
- Strong business acumen that can articulate technical concepts to an executive audience.
- Broad knowledge of enterprise architecture concepts, patterns, disciplines, and capabilities.
- Hands-on experience leading and implementing large-scale, resilient projects.
- Experience managing and advocating for customer issues or needs.
- Excellent verbal and written communication skills for both business and technical audiences.
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Solution Delivery Manager
Details- Proven managerial experience as a key resource leading the development and delivery of enterprise-level solutions.
- Deep knowledge of enterprise IT stacks and processes.
- Solid experience working with Agile frameworks (Scrum, Kanban).
- Ability to quickly learn and understand a multi-product enterprise architecture solution set and understand how to build solutions that leverage the tools that currently exist.
- Able to identify, understand and communicate requirements within a cross-functional team.
- Excellent verbal and written communication skills for both business and technical presentations and audiences.
- Comfortable presenting to and persuading C-level executives as well as enterprise customer stakeholders.
- Ability to translate technical questions to business stakeholders for understanding, as well as to take the business requirements and ensure that the appropriate technical activities are understood.
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Recruitment Manager - North America
Details- 3+ years of recruitment experience in IT, recruiting for technical roles
- Solid knowledge of IT market, its players, compensation ranges, and market tendencies
- Experience in market analysis
- Experience leading full recruitment life cycle
- Experience working with various ATS
- Strong communication & negotiating skills
- Business mindset and ownership
- Having a “get things done” attitude
- Strong networking skills
- Initiative, attentive, responsible, organized and flexible
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Project Manager (AI Bots)
Details- You are interested in conversational experiences such as Facebook Messenger bots, WhatsApp bots, Slack bots, Alexa bots, Telegram bots, Google Assistant, etc.
- Proven ability to explain complex issues in clear, non-technical language; you should be comfortable dealing with internal team members and external customers
- You’re biased towards action and enjoy the adrenaline rush of delivering great work under tight timelines
- You embrace an entrepreneurial spirit; self-starter who is intrinsically curious
- You enjoy working with a team of passionate people and can add both energy and positivity to the culture
Winnipeg