We Are Hiring
We are expanding our Winnipeg operations and are looking for creators, innovators, and makers to join our team and make an impact on the chatbot industry. Sound appealing? Check out our current job listings and be sure to submit your resume below.
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![Conversation Designer]()
Conversation Designer
DetailsUnderstanding project scope, requirements, and use cases of conversational projects.
- Learning and actioning our proprietary conversation design process for projects, determining which steps are best applicable for the client based on industry, use cases and scope.
- With the Project Manager, conducting discovery sessions to understand the project, key deliverables and success indicators.
- Conducting research to prioritize and validate use cases.
- Developing user and bot personas for conversational experiences.
- Designing user journey flows and develop conversational dialogue for chat and voice solutions. Channels include but are not limited to: web chat, Messenger, WhatsApp, Apple Business Chat, Google Business Messages, SMS, Google Assistant and Amazon Alexa.
- Conducting user testing and work with our Bot Tuners to drive containment and optimize flows.
- Running on-site Conversation Design workshops at client offices or virtually
- Speaking authoritatively on concepts and best practices of conversation design to clients and internal project teams
- Communicating with the Project Manager for the project
- Reporting to the Director of Conversation Design
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![Senior Java developer]()
Senior Java developer
Details4+ years experience in Java, Java EE is desirable
- Strong knowledge in Spring/Spring Boot
- Experience with various database systems, both SQL and NoSQL (PostgreSQL, MongoDB, Redis, etc.)
- Experience with one or more cloud platforms (AWS, Azure, etc.)
- Experience using Containers (Docker, Kubernetes) is desirable
- Strong communication skills, both written and verbal
- The ability to work as part of a distributed team and follow software best-practices
- Strong communication skills, both written and verbal
- Mentorship experience considered an asset
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![Node.JS Tech Lead]()
Node.JS Tech Lead
Details4+ years experience in Node.js development
- Experience with databases: SQL (PostgreSQL, MySQL, etc), NoSQL (Cassandra,Redis, DynamoDB, MongoDB, etc)
- Experience with AWS (EC2, Lambda, RDS, ElasticCache, S3, SQS/SNS, etc.) or similar services on MS Azure or GCP
- Experience with Docker, Kubernetes (or other orchestration tools), Jenkins (or other CI/CD tools)
- Experience with logs management based on ELK or similar stack.
- Good understanding of REST API creation and management
- Understanding of WebSockets, connections management, and pub/sub based applications.
- Mentorship experience
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![Senior Node.js Developer]()
Senior Node.js Developer
Details4+ years experience in Node.js development with production delivery
- Experience with databases: SQL (PostgreSQL, SQLite), NoSQL (Redis, DynamoDB, MongoDB)
- Experience with AWS (EC2, Lambda, RDS, ElasticCache, S3 and others), Azure, and other hosting environments
- Experience with Docker, Kubernetes, Jenkins
- Good understanding of REST APIs (both integrating with and creating)
- Understanding of pub/sub, socket connections
- Mentorship experience
- Strong communication skills, both written and verbal
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![Head of Product Management]()
Head of Product Management
Details7+ years’ experience operating within a product management capacity in e-commerce including development of new products and previous experience of managing product portfolios is preferred
- You have also proven experience in managing churn, stickiness, effective onboarding, NPS, and rapid prototyping for a SaaS product
- Demonstrative metrics-driven mindset, using and generating thoughtful data analysis to inform decisions that balance the needs of customers, using data to validate those decisions. Proven ability to lead and influence data-driven strategic planning and implementation.
- Experience to build solid go-to-market strategies and effectively collaborate with sales and marketing teams in its implementation
- Hands-on experience with defining product roadmap as well as forming and validating product hypotheses, defining product metrics and success criteria.
- A proactive and strategic thinker, with strong decision-making skills
- Experience working with partners and alliance management
- Proven ability to function effectively with multiple stakeholders and constituents, with the ability and strength to focus a team to work towards its goals
- Advanced English
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![Project Manager (AI Bots)]()
Project Manager (AI Bots)
DetailsYou are interested in conversational experiences such as Facebook Messenger bots, WhatsApp bots, Slack bots, Alexa bots, Telegram bots, Google Assistant, etc.
- Proven ability to explain complex issues in clear, non-technical language; you should be comfortable dealing with internal team members and external customers
- You’re biased towards action and enjoy the adrenaline rush of delivering great work under tight timelines
- You embrace an entrepreneurial spirit; self-starter who is intrinsically curious
- You enjoy working with a team of passionate people and can add both energy and positivity to the culture
Winnipeg