Jonno Boyer-Dry is a 30-year old cancer survivor who was diagnosed with Stage IV Hodgkin’s Lymphoma. He conducted massive research to get the resources that will be useful for cancer patients, caregivers, and family members to start with. The variety of such websites makes it hard to find valued information amongst a noise. There was no centralized place to find the resources. Then the first version of the Cancer Chatbot by CSource appeared.
We cannot imagine what the patients or family members are dealing with. But we can help, inform and support them, so that what we did. We rebuilt a chatbot for Jonno and his wife, Allison Boyer-Dry’s.
Cancer Chatbot leads users through different resources and gives advice based on Jonno’s own experience. Our goal was to make the chatbot well-structured and user-friendly. We used Chatfuel as a chatbot building platform and Facebook Messenger as an environment.
One of the most important things Cancer Chatbot possesses is the important resources it comprises. Here are some of them:
American Cancer Society
fund and conduct research, share expert information, support patients, and spread the word about prevention
the international online support community
a free crowdfunding platform that empowers people to help those who fight with cancer
the world’s largest social fundraising platform, with over $3 billion raised so far
Now users can always have them on hand. Besides, Cancer Chatbot includes helpful tips and recommendations for those who are somehow related to the disease.
The project activities included:
Design of the cards
Cancer Chatbot allows users to skip from one section to another as needed. Also, having galleries with images and emojis makes the chatbot easy to perceive.
To Search for the answer to a certain question, simply type the inquiry. The massive database allows users to get valuable responses full of important and valid information. The info is presented in the form of an easy to perceive gallery.
Once a required resource is found, Subscribe to a search result or blog posts to get its updates and not lose it.
Cancer Chatbot includes Categorized and Thematic Blogs to find the information according to the user’s needs.
To help people dealing with cancer, you can Donate via Paypal, Venmo, YouCaring etc. All the resources can be trusted as they have passed validation by the chatbot founder.
You can Leave a Feedback right in the bot. Use the button to share the important resources, or to share good words with the founder of the chatbot.
What We Created
Our main challenge was to optimize a Google Site Search among the different resources. As the websites are different in their design and structure, we needed to make them display properly.
The previous version of the Cancer Chatbot was very inconvenient to use as its structure was circled. There was no option to go back to the previous step or the main menu.
We connected the cards by Postback buttons and Quick Reply buttons. Under some of the Postback buttons hidden the links so you can to go to the web view by a click. Setting up AI rules lets to find a block by writing some word in the chatbot.
Team size3 people
PlatformFacebook Messenger, Chatfuel
to create various integrations with a server generate dynamic content or send data
to collect input from your user for further use. For example, for sending the emails or feedback
to show content from websites’ RSS feeds
We continue our work with cards and consultations on plugins to use.