Ivana Velickovic

Conversation Designer

Ivana Velickovic is a highly skilled Conversational AI Designer with a wealth of experience in Conversation Design, Data Analysis, User Experience Writing, Design Thinking, and Bot Persona Development. With her expertise, she adeptly analyzes and uncovers data to optimize chatbot flows and enhance user experience.

Posts by Ivana Velickovic

Three Secrets Behind Impactful Troubleshooting Chatbot Conversation Flows

At Master of Code, we talk a lot about Conversation Design, how to plan a conversation flow diagram and the …

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