Petra Gal is a former Conversation Designer at Master of Code Global, where she worked on LLM-powered voicebot design across multiple engagements. She combines a backend development background with specialized voice UX training, holding certifications in Conversation Design from the Conversational Academy and Voice User Interface Design from CareerFoundry. Earlier in her career, she designed Alexa Skills and Conversational IVRs for healthcare, real estate, and tech clients at Convoworks, giving her hands-on experience across both voice and chat modalities. Her technical grounding in development lets her design conversation flows informed by real system constraints, not just user requirements.