I help companies move from AI hype to AI strategy. With 8+ years in Conversational AI and enterprise chatbot programs, I’ve worked across 50+ initiatives helping organizations improve containment, conversion, and customer satisfaction. But over time, my focus shifted from building bots to defining AI strategy. Today, as Conversational Design Team Lead at Master of Code Global, I guide enterprise clients through AI discovery, use case prioritization, and LLM-powered system design. My work connects business goals with practical execution, from strategy to post-launch optimization. Previously, as Group Product Manager of a Conversational AI platform, I owned roadmap, KPIs, and go-to-market strategy. This mix of consulting, design, and product allows me to bridge executives, product teams, and AI delivery. I’m especially interested in agentic AI systems, enterprise AI maturity, and scalable operating models. If you’re exploring how AI can drive measurable value, let’s connect.