Technical Support Specialist
Master of Code Global is a premier international software development company with 10+ years of history developing world-class web, mobile and chatbot experiences.
We are now expanding our operations in Winnipeg. We love the innovative spirit that the city has and want to share our global opportunities with star technology players. We are searching for creators, innovators and makers to join our team and make an impact on specifically the chatbot industry.
This position is for you if you are an intermediate to senior QA engineer who wants to ride the early wave of the shift from mobile to messaging (aka chatbots, conversational UX, and messaging apps). You will join in on exciting projects for some of the largest brands of the world including T-Mobile, World Surf League, MTV and others. You will be receiving insights directly from the internal teams at Facebook, Google, and others who are developing conversational products.
You’ll love working here for a number of reasons including our company culture and the opportunity to work with the latest technologies and outstanding clients.
You are a QA engineer with 2+ years of QA experience
You have created test plans, test cases, and user stories that you are proud of
You have a good understanding of load testing and better yet have implemented load testing on your own or with a dev team
Your reports are meaningful and allow a dev team to efficiently work on bugs
You are interested in conversational experiences, use some text/voice chatbots on a regular basis (or at least have tried a couple): FB Messenger bots, Alexa bots, Telegram bots, Google Assistant etc.
You believe the shift from mobile apps to messaging platforms is just as massive (or bigger) as the shift from web to mobile
You thrive in a fast paced and innovation-inspired environment
You enjoy working with a team of passionate people and can add energy and positivity to the culture
Some good bonuses
Analytical and problem-solving skills
Bachelor’s degree in computer science, information systems or a related field
Facebook Messenger or other type of messenger advanced user
Open to explore and learn new tools and systems
What do we offer?
You’ll get to work with the latest technologies and platforms, many of which we work with while they are still in Beta from tech giants like FB and Google (Conversation platforms, AR, Analytics etc.)
You’ll always stay excited with the variety and challenges of projects we are building that cover multi million people audiences
You’ll have a chance to work with some of the most forward thinking and exciting global companies and brands
Fast paced and friendly environment to motivate you and move you forward professionally
Early integration into Winnipeg office allows for active input and formation of Winnipeg office culture
Collaboration with Master of Code’s global team is fun and expands perspective on a lot of things: technology and life in general 🙂
Opportunity to visit clients onsite across the globe as well as Master of Code’s team across the ocean in Ukraine
Endless keto coffee … or regular coffee, we love both
Apply for a Job
If there isn`t a position that matches your skills, send us email anyway. We are always up for hiring smart people who make an impact.