Senior Conversation Designer

Senior Conversation Designer

Master of Code’s Canadian offices are located in Winnipeg, MB, and Toronto, ON. Our growing team of 20 focuses on building AI-powered chat and voice solutions. We work with tech start-ups, small and mid-size businesses, and enterprise customers to deliver conversational experiences. A partial list of our global brands includes T-Mobile, LivePerson, Aveda, and World Surf League, to name a few.

Our team is composed of technology enthusiasts who share a common passion for AI-driven technology and for delivering world-class conversational experiences on channels such as Web/app chat, Apple Business Chat, Google Business Messages, WhatsApp, SMS, Google Assistant and Amazon Alexa. Whether it’s building incredible chat solutions, experimenting with Augmented Reality, Google and Amazon voice bots or having our work featured at Facebook’s F8 Developer Conference, our passion for conversational AI is shown in the breadth of our experience, work, and successes.

Master of Code Global is a world-class technology agency with four offices and more than 300 team members worldwide. Established in 2004, our team has moved from full-service custom software development and mobile apps to focusing on crafting world-class conversational experiences using a variety of platforms and conversational AI tools.

Role Summary

Master of Code is rapidly expanding as enterprises shift their focus and investment in AI-powered solutions. Master of Code Global (MOCG) is seeking a talented Senior Conversation Designer to act as a leader in conceptualizing, illustrating, and delivering user-centric conversational experiences and strategy. The ideal candidate is a self-motivated problem solver with a business analyst mind who also has impeccable communication and presentation skills.

You will be expected to successfully deliver two tiers of service:

  • Implement our conversation design methodology from discovery to delivery.
  • Conduct conversation design consultation activities, including training sessions for our train-the-trainer engagements, to top-tier clients.

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